Elevate Your Customer Feedback Experience with LiveChat’s Customer Satisfaction App!
In today’s world, delivering an exceptional customer experience isn’t just a goal - it’s a necessity. The key to building customer loyalty, growth, and success lies in understanding and acting upon the feedback your customers provide. That’s where the Customer Satisfaction app comes in.
With this app, you can check your customer satisfaction level and use this knowledge to supercharge your business’s success.
Based on the NPS score, the Customer Satisfaction app clearly shows the number of promoters, passives, and detractors of your brand, providing essential insights that empower you to truly understand your customers, enhance their experiences, and drive growth like never before.
All data is shown as clear graphs that make them easy to understand and present at all kinds of business meetings. Also, you can use several filters to compare this data over time, see the relationship between customer satisfaction and agents or groups serving them, etc. That way, you’ll be able to spot trends that are going on at your company faster and, therefore, more effectively plan your next move.
Don’t wait up - start your journey toward a customer-centric future today.
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