Name: Queue priorities
Price: 3 USD
Rating: 5 (1 reviews)

Queue priorities

Manage customer support by setting group priorities in your queue, ensuring faster response times for key user segments

$3 / mo, per agent

Developed by Tweak Chat

Works with LiveChat

Enhance your customer support efficiency with Group Priority Management. This application allows you to strategically assign queue priorities to different user groups, ensuring that critical inquiries are addressed with the urgency they require.

Key Features

Priority Assignment

Allocate priorities to user groups based on your business needs, ensuring vital segments receive timely support

Intelligent Routing

Utilize advanced Routing Rules to categorize customers by website URL, domain, or country, facilitating a more organized and efficient queue management system

Benefits

Efficient Queue Management

Streamline your support queue by managing user groups more effectively, allowing your team to focus on high-priority tasks

Increased Customer Satisfaction

Ensure that high-priority inquiries are dealt with promptly, leading to happier customers and improved service quality

Customized Support

Tailor your customer support approach to meet the unique needs of your user base, enhancing the support experience

App Privacy

The developer Tweak Chat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Tweak Chat. You can also suggest improvements or request new features in the upcoming versions of Queue priorities.

Key Features

Benefits

App Privacy

Tutorial & Support

How to use this app

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