Super Queue
Super Queue
Stay ahead of the queues with Super Queue notifications
Developed by .BespokeChat
Works with   LiveChat

Super Queue is essential for team managers who want to maintain top-notch customer service and streamline their chat support operations. App monitors queue in real-time and sends immediate email alerts when a certain level is exceeded.

By providing instant notifications, Super Queue enables managers to quickly adjust the number of chat agents, ensuring that customer inquiries are handled promptly and efficiently.

With Super Queue, you can maintain control over your support operations and keep your customers satisfied, even during peak times. Don’t let long wait times impact your service quality – stay proactive and responsive with Super Queue.

Super Queue is your solution for maintaining a responsive, efficient, and customer-focused chat support operation. Empower yourself with the tool that will help you to succeed and keep your customers happy!

Key Features

Real-Time Queue Monitoring
Constantly tracks the status of your chat queue.
Instant Email Alerts
Notifies managers immediately when customer wait times exceed thresholds.
Seamless Integration
Easily integrates with your existing LiveChat system.

Benefits

Improved Customer Satisfaction
Reduce wait times and enhance the overall customer experience.
Proactive Management
Stay informed and take action before queues become unmanageable.
Optimized Agent Allocation
Ensure the right number of agents are available when needed.
Enhanced Team Performance
Gain valuable insights into performance metrics and make data-driven decisions.
Increased Efficiency
Streamline operations and reduce the stress of unexpected traffic spikes.

App Privacy

The developer .BespokeChat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact .BespokeChat. You can also suggest improvements or request new features in the upcoming versions of Super Queue.

More by this developer

info@text.com

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