User Evaluation is designed to transform customer support data into a goldmine of insights. It integrates seamlessly with LiveChat, enabling businesses to tap into the wealth of data contained within chat conversations.
User Evaluation uses advanced AI models to interpret and analyze chat conversations and extract meaningful user feedback and sentiment. These insights empower companies with actionable data to guide product development and strategic decisions, ensuring that customer input directly influences the innovation process.
It's a tool that not only enhances the understanding of customer needs but also aligns product evolution with user expectations, leading to improved customer satisfaction and business growth.
Key Features
Benefits
App Privacy
The developer User Evaluation indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact User Evaluation. You can also suggest improvements or request new features in the upcoming versions of User Evaluation.