Featured in Analytics

Track the impact of website chats on online sales and gather marketing data.

Mixpanel

Monitor LiveChat events using Mixpanel.

Analytics

Dig into data. Track LiveChat-related events, and learn more about your visitors.

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AgentTrainer

Automated agent training with customer simulation

Agents Performance Report

All key performance metrics in one place

Agent Activity Report

Measure your agents' activity and manage their work more efficiently

Chat Response Time Report

Shorten your response time and improve customer satisfaction

Chat Duration Report

Analyze the chat duration and increase your efficiency

Staffing Prediction Report

Check the predicted workload and schedule shifts with ease

Google Analytics

$5 / mo

• 4.3★

Track the impact of website chats on online sales and gather marketing data.

Chat Summary

Use an artificial intelligence OpenAI to generate summaries from your chats.

Super Trainer reminders

Your contextual automatic reminders visible inside the chat conversation for agents only

Mixpanel

Monitor LiveChat events using Mixpanel.

Chat Assistant

Enhance your LiveChat experience

Super Vision

Supervise chats of all agents on one page

LiveSession

Watch LiveSession recording instantly from LiveChat.

$5 / mo

Track inactivity reasons of your agents

Chats Exporter

Effortlessly export and archive your LiveChat conversations with our Chats Exporter tool

Logs

$1.25 / mo