Media coverage
AI Chatbots Offer a Way to Connect with and Engage Customers
https://venturebeat.com/ai/ai-chatbots-offer-a-way-to-connect-with-and-engage-customers/
LiveChat: An Automated Customer Service Platform That Helps Businesses Optimize Buyer Experience
https://www.hostingadvice.com/blog/connect-with-customers-with-livechat/
LiveChat partners with Mailchimp to provide new chat offerings
https://www.demandgenreport.com/features/news-briefs/livechat-partners-with-mailchimp-to-provide-new-chat-offerings/
LiveChat integrates with Mailchimp
https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=149059LiveChat adds accessibility features to Chat Widget
https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/LiveChat-Adds-Accessibility-Features-to-Chat-Widget-147601.aspx
Meet the chatbots that might manage your money one day
https://www.wsj.com/articles/meet-the-chatbots-that-might-manage-your-money-one-day-11617811213
Best live chat software of 2020: ticketing systems and helpdesk solutions
https://www.techradar.com/uk/best/best-live-chat
LiveChat Platform Hosts a Virtual Hackathon to Improve the Communication of Emotions Through Text
https://techround.co.uk/news/livechat-platform-hosts-a-virtual-hackathon/How LiveChat Helps Businesses More Effectively Engage with Customers Online Through Automated and Customizable Chat Software
https://www.hostingadvice.com/blog/livechat-offers-automated-chat-software-for-businesses/
UC San Diego develops eCOVID remote patient monitoring app
https://www.healthcareitnews.com/news/uc-san-diego-develops-ecovid-remote-patient-monitoring-app
Study identifies at least 34 European medtech COVID-19 projects from startups
https://www.mobihealthnews.com/news/europe/study-identifies-least-34-european-medtech-covid-19-projects-startups
Two Technology Companies Debut Free Chatbot To Assess COVID-19 Risk
https://tmrblog.com/two-technology-companies-debut-free-chatbot-to-assess-covid-19-risk/
LiveChat Software and Infermedica Launch COVID-19 Risk Assessment ChatBot
https://www.firstwordmedtech.com/node/1032334LiveChat, Infermedica debut free chatbot for COVID-19 risk assessment
https://www.healthcareitnews.com/news/livechat-infermedica-debut-free-chatbot-covid-19-risk-assessment
LiveChat Launches Apple Business Chat to Natively Communicate on iOS Devices
https://esellercafe.com/livechat-launches-apple-business-chat-natively-communicate-on-ios-devices/
LiveChat Offers Apple Business Chat
http://www.smartcustomerservice.com/Articles/News-Briefs/LiveChat-Offers-Apple-Business-Chat-140284.aspx
How startups are supporting Europe’s coronavirus efforts
https://sifted.eu/articles/startup-initiatives-coronavirus/
20 NetSuite plugins to save time and grow your revenue
https://www.andersonfrank.com/netsuite-blog/netsuite-plugins-extensions-outlook-wordpress-gmail/LiveChat Joins the PrestaShop Marketplace
https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=135226
LiveChat Introduces ChatBot, Allows To Customize Data
https://www.martechadvisor.com/news/machine-learning-ai/livechat-introduces-chatbot-allows-to-customize-data-4/
LiveChat launches HelpDesk, an online ticketing system.
https://www.practicalecommerce.com/ecommerce-product-releases-may-16-2019LiveChat Launches HelpDesk Online Ticketing System
http://www.smartcustomerservice.com/Articles/News-Briefs/LiveChat-Launches-HelpDesk-Online-Ticketing-System-131771.aspx
LiveChat extends its product portfolio by launching HelpDesk, an online ticketing system
https://customerthink.com/livechat-extends-its-product-portfolio-by-launching-helpdesk-an-online-ticketing-system/Don't Make Your Customers Wait: LiveChat Delivers a Turnkey Text Message and Chat Support System That Drives Engagement and Optimizes UX
https://www.hostingadvice.com/blog/livechat-offers-turnkey-text-and-chat-support/How Better Service Can Reverse the Trend of Declining Customer Satisfaction
https://customerthink.com/how-better-service-can-reverse-the-trend-of-declining-customer-satisfaction/
Top 26 ChatBot Builders for 2019
https://www.cmswire.com/information-management/top-26-chatbot-builders-for-2019/
How to Increase Your Word of Mouth Marketing
https://www.business2community.com/marketing/how-to-increase-your-word-of-mouth-marketing-02167485
Companies Struggle to Keep Their Customers Happy
https://www.customerservicemanager.com/companies-struggle-to-keep-their-customers-happy/LiveChat Aims To Power Customer Service, Marketing Teams With New Chatbot Features
https://www.demandgenreport.com/features/solution-spotlight/livechat-aims-to-power-customer-service-marketing-teams-with-new-chatbot-features
6% of retailers now offer a live chat service via their mobile apps
https://internetretailing.net/themes/themes/6-of-retailers-now-offer-a-live-chat-service-via-their-mobile-apps-18144
CMO's top 8 martech stories for the week
https://www.cmo.com.au/article/635029/cmo-top-8-martech-stories-week-22-march-2018/LiveChat Brings BotEngine Out of Beta
http://www.smartcustomerservice.com/Articles/News-Briefs/LiveChat-Brings-BotEngine-Out-of-Beta-123838.aspx
Your Live Chat Should Create Customer Convenience Not Dissatisfaction
https://www.customerbliss.com/live-chat-customer-convenience/
Demand for Live Chat on Company Websites Grew by 8.3% in 2017, Report Says
https://smallbiztrends.com/2018/01/live-chat-statistics.html
28 Retail Marketing Predictions To Watch In 2018
https://www.forbes.com/sites/rganatra/2018/01/18/e-commerce-marketing-predictions-for-2018/#4d31c97a49b6The Future of Social Media: 32 Experts Share Their 2018 Predictions
https://www.business2community.com/social-media/future-social-media-32-experts-share-2018-predictions-01973207
Best Live Chat Software: These Are Our 19 Top Tools (with Pros and Cons)
https://www.websitetooltester.com/en/blog/best-livechat-software/LiveChat Partners with BigCommerce to Boost Customer Service with Bots
https://www.martechadvisor.com/news/customer-experience-2/livechat-partners-with-bigcommerce-to-boost-customer-service-with-bots/New Tools from LiveChat, Zoho Can Make Chat Easier for Businesses
https://smallbiztrends.com/2017/10/new-tools-livechat-zoho-can-make-chat-easier-businesses.htmlLiveChat Integrates with BotEngine to Boost Customer Service
https://www.martechadvisor.com/news/customer-experience-2/livechat-integrates-with-botengine-to-boost-customer-service/LiveChat Teams with BotEngine to Make You Available to Customers – Anytime
https://smallbiztrends.com/2017/10/livechat-and-botengine.htmlLiveChat Integrates with BotEngine
http://www.smartcustomerservice.com/Articles/News-Briefs/LiveChat-Integrates-with-BotEngine-120813.aspx
Why is Word of Mouth Marketing so Important?
https://www.socialmediatoday.com/marketing/why-word-mouth-marketing-so-importantA 4-Step Guide to Developing an Effective eCommerce Sales Strategy
https://www.socialmediatoday.com/marketing/4-step-guide-developing-effective-ecommerce-sales-strategyInside Retail's Live Chat Revolution
https://www.forbes.com/sites/haniyarae/2017/03/30/inside-retails-live-chat-revolution/
How LiveChat Gains 400 New Customers a Month Without Spending a Dime on Sales or Marketing
https://www.inc.com/dana-severson/how-livechat-gains-400-new-customers-a-month-without-spending-a-dime-on-sales-or.html7 Ways to Automate Conversations with Your Customers
https://smallbiztrends.com/2016/12/customer-communications-management.htmlEvery Marketing Tool You Need to Know About
https://www.inc.com/larry-kim/every-marketing-tool-you-need-to-know-about.html
43 Apps and Extensions Making Google Chrome the Best Small Business Browser
https://www.pcmag.com/news/43-apps-and-extensions-making-google-chrome-the-best-small-business-browser
Tools to help you create a great user experience
https://www.zdnet.com/article/tools-to-help-you-create-a-great-user-experience/
10 Products That Can Help You and Your Business Level Up
https://www.lifehack.org/articles/money/10-products-that-can-help-you-and-your-business-level.html
How an Indian Startup Is Using Customer Service to Edge Out the Competition
https://www.ctpost.com/news/article/How-an-Indian-Startup-is-Using-Customer-Service-6826137.phpTools, Tips for Collecting Customer Feedback
https://www.practicalecommerce.com/Tools-Tips-for-Collecting-Customer-FeedbackUse Rule-based Chat to Improve Satisfaction, Sales
https://www.practicalecommerce.com/Use-Rule-based-Chat-to-Improve-Satisfaction-Sales
13 Expert Ideas on Using Technology to Improve Fundraising
https://softwareconnect.com/fundraising/13-expert-ideas-on-using-technology-to-improve-fundraising/
Polish chatroom provider LiveChat aims for No.1 as IPO beckons
https://in.reuters.com/article/poland-livechat/polish-chatroom-provider-livechat-aims-for-no-1-as-ipo-beckons-idINDEEA3009320140401
Manage Customer Communication with LiveChat
https://www.homecaremag.com/software/dec-2013/manage-customer-communcation-livechat
LiveChat Grows Through Experimentation and Optimization
https://info.recurly.com/recurly-case-study-livechat8 Tools to Personalize your Ecommerce Site
https://www.practicalecommerce.com/8-Tools-to-Personalize-your-Ecommerce-Site
LiveChat Redesigns its Product to Improve the Chat Experience
https://www.cmswire.com/cms/customer-experience/livechat-redesigns-its-product-to-improve-the-chat-experience-019837.phpConnecting Retail and E-tail
https://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Connecting-Retail-and-E-tail-85607.aspx
Action Words on Homepage Boost LiveChat Sign-ups by 15%
https://blog.optimizely.com/2012/07/31/action-words-on-homepage-boost-livechat-sign-ups-by-15/
How To Create A Minimum Viable Product
https://techcrunch.com/2012/07/13/how-to-create-a-minimum-viable-product/
Live Chat Boosts Conversion Rates For E-tailer SupplyGeeks.com; Real-Time Customer Service Is Key For Office Products Start-Up
http://www.prweb.com/releases/2012/6/prweb9637490.htm18 Tools to Develop Your Brand on Facebook
https://www.practicalecommerce.com/18-Tools-to-Develop-Your-Brand-on-Facebook
9 Ways to Improve Customer Communication on Your Website
https://mashable.com/2011/12/03/improve-contact-us-website/
LiveChat Completes Management Buy-Out, Now 60% Employee Owned
https://siliconangle.com/2011/10/25/livechat-completes-management-buy-out-now-60-employee-owned/LiveChat Founders Buy Out Investor Naspers, Regain 60% Stake
https://techcrunch.com/2011/10/24/livechat-founders-buy-out-investor-naspers-regain-60-stake/
Live Chat Delivers a Customer-Service Edge
https://www.allbusiness.com/live-chat-delivers-a-customer-service-edge-16700064-1.html#axzz2Iot4EjUQ
How To: Interact Instantly With Every Website Visitor
http://www.inman.com/next/how-to-interact-instantly-with-every-website-visitor/How to Choose a Live Chat Service for Your E-commerce Site
https://www.inc.com/guides/201107/how-to-choose-a-live-chat-service-for-your-e-commerce-site.html
Nine Ways to Increase Your Ecommerce Conversion Rate
https://www.businessinsider.com/nine-ways-to-increase-your-ecommerce-conversion-rate-2011-7?IR=TLiveChat Brings E-commerce Support To iPad, iPhone
https://www.pcmag.com/archive/livechat-brings-e-commerce-support-to-ipad-iphone-266960
LiveChat Unveils Triggers and Conversion Meter Features
http://technews.tmcnet.com/telepresence/topics/telepresence/articles/176779-livechat-unveils-triggers-conversion-meter-features.htmCapitalizing on Web Analytics, LiveChat Launches Tools to Boost Ecommerce ROI
https://siliconangle.com/2011/05/19/capitalizing-on-web-analytics-livechat-launches-tools-to-boost-ecommerce-roi/
