After studying physics, Adam decided that his calling is system administration. After hours, he likes to work on his own homelab whenever he’s not out climbing in a gym or at local crags.
Senior Account Executive
There is nothing more important to Adrian than a satisfied customer and the smell of freshly roasted Colombian supremo coffee beans. When he is not heading off to work, you’ll find him casually jogging or sweating his guts out to finish first during a CrossFit competition. If you ask Adrian what is important in life, he would answer that it’s keeping it simple and ice cream.
ChatBot Product Expert
Ada has been working in various internet sectors for a while, including SEO, social media management, moderation, and search engine evaluation. Still, her strong suit has always been customer support — she loves solving problems and is passionate about customer education. Ada owns two dogs, three cats, and a couple of mantises. She spends her free time practicing calligraphy and painting and relaxing by cooking vegan meals, watching her favorite TV shows, and playing games.
Leader of Support Heroes
As a chemical engineer, Agata loves getting positive reactions from LiveChat customers she supports. At those few and far between moments when she’s not helping LiveChat customers, she enjoys cooking, reading fantasy books and playing with her three cats.
ChatBot Product Expert
Agnieszka provides a foster home for rabbits that fell victim to caregiver neglect or abandonment. She spends a good portion of her time on trips to the vet, giving healthy treats to bunnies, and trying to save her apartment from total bunny destruction. But most importantly, she shows them love and keeps them safe until they find a new home. She's a huge fan of the Lord of the Rings and the Harry Potter series. Besides that, she enjoys escape rooms, playing RPG games on PlayStation, and board games.
Social Media Lead
Agnieszka takes care of our social media channels and makes sure that our followers receive a healthy dose of interesting stuff every day. She spends way more time talking to people online than she does with us in the office. When we do manage to talk to her, it’s always about amazingly cheap travel deals, the new hot kale diet and the occasional dry joke (so, so dry). Even though this may sound like a strange combination of topics, she probably has us all figured out since she majored in psychology.
Agnieszka is our dedicated special tasks agent. She makes sure that we don’t forget to eat and helps us to put 100% of our time into preparing the best live chat out there. On one hand Agnieszka is an avid climber. She loves spending her free time scaling steep rock walls along Via ferratas. On the other hand, she likes sailing and is an certified inland skipper. Between her climbing and sailing adventures, she likes to work on DIY projects like rejuvenating old furniture.
Chief HR Officer
Agnieszka is responsible for HR at LiveChat and generally makes sure that we don’t want to kill each other on a daily basis. That takes a lot character and Agnieszka has no shortage of that. She’s a real rock’n’roller who enjoys live performances at music festivals. She also has a calmer side: she likes photographing everything, reading up on mountain-climbing expeditions and training her dog.
Technical Support Hero
Aleksander is a Support Hero who’s always looking to answer your questions. He's a genuine tech-head, hip hop fan, and passionate chess player. When he's not at work, you can find him chilling with some tea and a hookah, playing games, learning how to code, or playing with his guinea pigs. Music plays a big part in his life — both listening to it and creating his own.
Customer Education Specialist
Ola’s favourite pastime is learning new things. These days it is geek-speak. Previously it was Polish Sign Language, hardstyle kettlebells, and sailing. Her lifelong passion is the English language, in all its native and non-native varieties. Ola’s also a linguist with a keen interest in how people communicate, and ways to make communication better and easier.
Platform Tools Team Leader
Once worked with bacteria, now still enjoys breaking things down and explaining the difficult. English is her favorite programming language. When not at home watching Gilmore Girls or sewing, she’s probably hanging out with friends, buying another plant, or on the tennis court trying to hit the ball.
Aneta is the recruiter on a never-ending mission of attracting best talents to LiveChat. Her goal is to build the best team in the world, and she will most likely succeed as she has winning coursing through her veins. She loves team activities and challenges, and probably that’s why she devoted herself to HR and basketball!
Ania is a (UX) Researcher, translating challenges into questions and answers into actionable insights. She can spend hours listening to people and analysing a subject without her brain getting overheated. When she finds the answers, Ania dresses them up in ironic humor and lots of funky numbers. She says that’s thanks to her knack for balancing between art and science, psychology and business, digging deep and looking wide. In her free time, she is usually staring at power sockets in modern art museums, wandering around abandoned buildings, and hunting items with souls on flea markets.
Partner Relations Specialist
At work, Anika tries her best to support and help our customers. After hours, she is a cat lover, gamer girl (she’s a huge fan of the Dark Souls series), artist and a teacher. In love with literature, cleanliness, her cats named Porthos and Aramis, and LARPs where she plays her 8-choir Renaissance lute.
Anna is part of the People Team and is the master of operations. She is also interested in internal communication and candidate experience. After hours, she’s a big fan of books and permanently in love with her bunny.
Ania is a financial whiz. On a daily basis, settles accounts, takes care of tons of important documents, approves payments and assigns the heap of invoices to collective payments! Quite challenging, right?! Offstage, Ania is a happy mother who dreams about becoming an astronaut and going into space.
You won't see this girl in the office — Anna is a home bird who takes care of finding bugs, analyzing new flows, and automating existing ones. Anna is a real sports psycho in her free time - exotic pole dance, kettlebells, and yoga are her true passions. Besides that, she enjoys traveling, crime podcasts, and listening to music.
At LiveChat, most of the motion pictures are Ari’s job. He rides a skateboard and snowboard but also grooves on Sci-Fi movies, astronomy, and quantum physics. After work, he takes his videography only as a form of personal expression. Secret weapon – color grading.
Test Automation Engineer
Massive fan of all software development related activities, especially test automation, evangelist of the whole-team approach. Privately big fan of squash, video games, books, heavy metal concerts, and cats. Also a hedgehog fanatic.
Artur's biggest hobby is creating web apps. After work, he likes reading books, playing chess, and spending time with his family and friends.
Junior Front-end Developer
Having gained a lot of perspective at LiveChat as a Support Hero, Ash now works on making HelpDesk a better experience for its users, all whilst automating their entire existence with the use of Python. In their free time, they play both board and computer games, join open source projects and dabble in Linux. Making an effort to work outside of their comfort zone, they're always excited to try something new - most recently Scala3, functional programming and ice-skating with their fiancee.
During the day, Bartek looks for bugs and makes sure that the statement “you’ll be happy with it” is not a result of a miracle, but a positive coincidence of unfortunate events. Sometimes at night, he’s in search of new stars and galaxies in the sky. He also won’t say no to good sci-fi books, games, and films.
Leader of API One Team
Bartlomiej, or Bartek for short, is a man of great passion. Whether he displays it on a football field or when developing our API and web application, he always gives his all. The proud father of our ticketing system and a dedicated fan of FC Barcelona.
Bartosz communicates best through visuals, and he fulfills his creative needs as a frontend developer. Caught by the everlasting passion for photography, he figured out how to connect it with his love for technology. Naturally, photography is now his pastime that made some room for other interests, including philosophy and design. The last two are slowly evolving into a need for UX problem solving, which is a topic he would love to talk with you about.
LiveChat fellow. Maker. The innovation man.
After getting her clinical psychology degree in the United States, Basia realized her calling is to work in sales. When not on customer calls, she is most likely reading or planning her next trip. She loves to learn new languages, travel, and explore vegan places wherever she goes. She stands for animal welfare and makes a plant-based diet seem easy. She's a mom to about 30 plants in her apartment, and she's a self-development and social justice books junkie. One thing she can't imagine living without is coffee.
Damian is a natural food lover - that is why he has a degree in nutrition. He also loves martial arts and board games which taught him patience and problem-solving. As a Support Hero, he transfers those skills to every chat with the customer and ensures we are all playing in a winning team!
Technical Support Hero
Daniel is an introvert who prefers doing over talking and accuracy over rush. Also, a pessimist because being ready for the worst-case scenario is better than disappointment. Daniel lives in peace with nature and enjoys adventures on a fixed-gear bicycle. If he's moody, just give him a BMX bike and some space to ride flatland. Weekend's chef — making pizza at the end of every week became his tradition. It tastes the best when there's a new episode of a favorite series to watch while eating.
Customer-focused guy. Daniel is always willing to go the extra mile to get the job done. A rebel to the status quo. He loves a challenge. Known to be a book freak and avid long distance runner.
Head of ChatBot
Darek is at the helm of our Research and Development team working on Natural Language Processing (NLP). Thanks to his surgeon-like precision and attention to details, you will soon be able to have a conversation over LiveChat with a chat bot. After hours, Darek explores topics like modern medicine and computer-assisted diagnostics. He also likes to test how steady his hands are by constructing electronics and to chill out a bit by watching a movie.
Support Quality Lead
Having spent ten years as a teacher, Dariusz decided it was high-time he moved forward. His communication skills and passion for educating couldn’t have been left unattended, therefore it was clear he would best utilize them as a Support Quality Lead. Dariusz is a die-hard fan of our neighbouring radio station – Radio RAM. In love with Boards of Canada and the downtempo genre. Gamer, runner, cyclist, dog person – those are just few of the nouns that could best describe him.
Senior Front-end Developer
Dawid - a changed man in his forties ;) Once a lover of clubs and music festivals - now a couch potato. He loves listening to music from crackling vinyl and reading detective stories or industry literature. Obligatory with aromatic coffee or whisk(e)y in hand. We have a recipe for a successful evening if we add a dog cuddling in his legs. In the summer, you can meet him on the bike route, where he competes with himself. In the winter, he grabs ski poles and overcomes slopes, gliding between skiers. In autumn, he goes on solo mountain trips. He feels good in the kitchen, where he prepares Asian food. In the meantime, he builds Lego with his daughter and dreams that she will grow up fast enough to trade DUPLO for TECHNICS.
David is a true sports enthusiast who works as a front-end developer. When he is not solving problems with open and chat widget or watching NBA games, he is almost certainly engaged in his favorite activity - eating. But beware, this is not just ordinary eating - David is a true gourmet and traveler who loves discovering new cultures through local delicacies. Always smiling and full of energy, he never loses his passion for life and new experiences.
Associate Product Manager
When he’s out of the office, Dawid enjoys a good cup of peppermint tea and a cosy blanket over a night out. However, sometimes, you can spot him owning the dancefloor at a party. He’s also an Italian food enthusiast and loves eating anything with cheese. Oh, and he loves road-trips and singing along – anyone up for a ride?
Dominica is a proud cat mom that works as a Support Hero during the day and Costume Designer at night. When she is not helping customers she is diving into the world of creating costumes for characters out of this world. In her free time, she's enjoying some recreational wall climbing, concerts, and LARPs.
Legal Operation Specialist
She knows the location of everything, how things work, and where you can find them. Emilia knows the best — always. Privately she is an introvert who loves to spend time at home with her dog and favorite films or series. Popcorn lover who dreams of opening her own food truck with it.
Emilia loves to work with people and for the people. Ready to help anytime if needed. Privately multitasking mom of two boys, spending her free time close to nature. She loves challenges and exploring lakes on the stand-up paddle. After moving six times over ten years, she finally landed in the Nord part of Poland. Big fan of Bavarian beer and Käsespazle :)
Chief Product Officer
Filip is a software developer with particular interest towards front end and design. While he’s no stranger to any CSS, he’s keen on data crunching too. He takes care of developers’ experience and relations at LiveChat. When offline, Filip enjoys producing creepy noises on his digital piano or tinkering with microchips. In the spare time he runs a photo contest for youngsters in Poland or plays a side role as Marv.
Filip is a member of our ChatBot team that takes on the latest and most innovative projects. Concepts like NLP or machine learning are his bread and butter. He likes to blow off steam by cooking (did I mention he’s a pro cook?) and watching a good movie. He likes a good challenge, but the puzzles he solves are unlike the typical crosswords you normally see.
Head of Existing Customer Operations
Based near Cardiff in Wales UK, when he's not overseeing our Existing Customer Operations teams, Gareth's perfect day would likely involve spending time with his wife and daughter, catching some live music, a few hours with his nose in a good book, watching the F1 and checking the football scores to see Arsenal have won, all whilst consuming copius amounts of ice cream.
Product Marketing Manager
Having educational background in Psychology, Greta always considers how her strategies and campaigns will correspond with her client base. When she's not busy with that you can meet at in a free weights section on the gym as she trains powerlifting or hanging out with her dog, Spike somewhere in the nature. She loves remote work and impusively spends money on plane tickets to new destinations. Once in a while when she's stuck at home she'll produce some music and bake cookies.
Grzegorz is by nature a lazy creature. Being young and naive he tried to fight it but with time, he learned to embrace it. Nowadays he channels his inner laziness to fight his one true nemesis – repetition. It doesn’t matter whether it’s a mundane everyday task or a part of code that looks suspiciously familiar. If it can be automated or generalised it will end up that way sooner or later. Preferably much sooner since having to repeat something takes away precious time. Time that can be spent on a good book or tv show or even better on playing games and theorycrafting.
Grzegorz is a person with a soul divided into front-end and back-end worlds. He tries to advocate doing what’s right, keeping things simple, and working with the bleeding edge technology while also being a good team player and solution creator. Tolkien's world is his passion, along with medieval and baroque music. Personally a father of one son and an enthusiastic coffee drinker.
Head of Support
Grzegorz is one of our Support Heroes. He makes sure our customers get fast and informative responses to their questions via chat and email. He’s a LARPer (that’s Live Action Role Playing), and one of the co-founders of the Liveform society that offers live role playing experiences. When not killing trolls in the nearby woods, he loves watching cheesy action movies from the 70s-80s era as well as all shark movies, including the Sharknado series, Ghost Shark, Sharktopus vs Whalewolf.
Junior Frontend Developer
Halina is passionate about web development. Besides, she’s a mom of a dog and a horse, loves surfing during the summer and skiing during the winter. She’s also a foodie and while travelling she puts a lot of effort into finding the most tasty spots.
Support Quality Lead
Hania is the gentle soul of our customer service. She spends her free time reading comic books with her cats. Occasionally, you can spot her at various cosplaying conventions. You need to have a good eye though, because her costumes are killer!
Hubert is a member of our ChatBot team who came to LiveChat after a very successful run at our hackathon. Hubert takes on concepts related to NLP and tries to introduce them to LiveChat. He’s also responsible for preparing clean and friendly user interfaces. His out-of-the-box thinking helps him offer the optimal solutions in both these areas. In his free time, Hubert likes to read a good horror story, preferably from Stephen King. He’s also a big movie buff, especially when it comes to sci-fi and fantasy flicks. As you can see, Hubert is also really fond of cooking. However, it’s usually some kind of delicious food and not crystal meth.
Musician and Quantum Physics Student that loves a good challenge. Makes up for his lack of sleeping with a generous amount of espresso tonic and some pure motivation. Spends his free time on studying, practicing piano and enjoying life as it is.
Iza would never have guessed that she’d spend three years teaching English in China nor that she’d fall in love with Asia and the Chinese language. In her spare time, she makes something out of nothing. She loves all kinds of crafts. Watercolour, brush lettering, digital art — you name it! She is a master of pancakes and crepes — at least she says so 🙂
While at work Jacek helps customers navigate the intricacies of modern technology, after hours he likes to play with the technology of the past. He's collecting retro game consoles, computers, cameras, vinyls and cassetes - any old tech can find it's place in his home surrounded by his beloved houseplants.
Jacek is a guy that works on the Partner Program. He likes answering questions about his height, playing volleyball or basketball, and the weather up there in his free time. He likes cars and talking to people too.
An apprentice wordsmith with quite a temper and a passion for writing. A spitfire that gets pulled into arguments easily but always has a laugh about it afterwards. When not writing, Jacob spends far too much time gaming, watching B class asian movies and riding his road bicycle.
Kuba is a true lover of games, team sports, and adventure. Especially volleyball and snowboarding are things he's nuts about. He is into learning new technologies and modern solutions, always looking for ways to expand his knowledge and skills. Friends are the whole world to him - he loves to surround himself with people and spend time with them.
At work, Kuba's main focus is finding solutions and turning them into projects. Privately, he's a huge Battlefield franchise fan and secretly playing Call of Duty. He also likes fantasy and science fiction books. If not at home, he likes spending time playing Magic: The Gathering or climbing.
Jakub is responsible for intricate details of HelpDesk’s API. Atavistically compelled to overthink worst-case scenarios. When not occupied by work, his mind wanders towards everything even remotely connected to new technologies. Loves sci-fi, PlayStation, soldering things, and commuting on his bike. Got questions about Apple products? He has the answers.
Head of KnowledgeBase
Kuba is a Product Manager at KnowledgeBase. At work, he constantly wonders how to satisfy users and improve products. Massive fan of the Premier League. After work, he can't stop thinking about what line-up to put together in the Fantasy Premier League. He loves traveling, discovering new places, and meeting new people.
Demand Generation Manager
Jakub or Jake as the team calls him, wanted to be a lawyer but then discovered the world of SaaS and that's where he feels best. When at work he's solving tech and process issues for the Sales Teams. Stuck in between tech and business, loves taking a hollistic approach to solving problems and hates monotony. When not available on Slack, which rarely happens, he loves to spend time on his hobbies and those are still growing in number. Photography, motorcycles, cooking, playing instruments, specialty coffee, cycling are just a few to name and his next dream to be achieved is to obtain a skydiving license.
Solving problems with calm approach and unbreakable patience, Jakub makes sure every customer leaves our chat satisfied. When asked, he claims to be neither a dog or cat person, as he simply has sympathy for all living creatures. Hoping to substantially grow his animal family in the future, he currently enjoys spoiling his four furry companions, a cat, a rabbit and two squeaky guinea pigs.
Customer Success Manager
“It’s Kuba, not Jakub!” Besides being LiveChat’s Customer Success Manager, Kuba is an ex-professional dancer, who’s in the meantime slaying monsters as a Witcher during LARPs. A kind soul that explores art in various forms after work: graphic, music, movement, movies or literature. He can eat ALL the amounts of mint chocolate chip ice creams, even if the temperature outside is lower than the ice cream itself.
Jakub is a Front-end Developer working on our Global Accounts team. He is passionate about all aspects of web development from Agile project planning to the deployment process. Jakub loves to travel with his wife and tries to visit new places every year. In his free time, he enjoys good movies, football, and speedway. He also likes to collect soundtracks.
Jan is an aspiring designer, carpenter, cook and a mechanic. A true renaissance man, he loves to spend his time making furniture, cooking delicious food and restoring old VW Beetles.
Ever since she has started studying Psychology Janka does her best to find the human perspective in everything she does, design included. She is a firm believer in a work-life balance (with a strong emphasis on life). Privately Janka is both a true book-lover and an accidental plant-killer, she loves coming home from a trip and enjoys laughing at memes that everyone has already seen three weeks ago.
Janusz's spirit animal is an opossum. As a Support Hero, he is on a mission to help customers and share tons of his enthusiasm with them. Privately, an owner of a brilliant cat named Lara. Being a long-time top Polish Tekken player, he spends his spare time during fighting game events and tournaments. Also, a music nerd who likes to explore the Industrial-Goth spectrum of the alternative music scene and beyond, spending as much time on bands' discographies as possible.
Chief Financial Officer
Well versed in the art of accounting, Joanna makes sure that every invoice, declaration or any other important piece of paper is double-checked, signed and archived. When not mastering her paper-fu, Joanna likes to skid dangerously fast on snowy mountain slopes or conquer muddy and forgotten paths on her bike.
A born and raised New Yorker, Joanna lived in Hong Kong for four years before moving to her motherland of Poland. Though relatively new to the SaaS world, she's been building relationships with customers through her various roles in hospitality and events for the better part of the last decade. She spends as much of her free time as possible traveling and loves experiencing new cultures through her two passions — food and off-the-beaten-path adventures.
Data Analyst with NLP
With her mathematical background and interest in problem solving, Asia thrives when handed interesting data and an opportunity to get value out of them - whether resulting in a dashboard, an analysis or a DS/AI model. Outside of work, she recharges best during physical activities. This is when her competitive spirit awakens. She’s happy to try almost any sport or activity, some will stay with her for longer than others. On vacation you are likely to find her moving around in a campervan, on a sailing boat or on a bike. She is also a classic foodie, no easier way to make her happy than with good food (or gummies)!
HR Business Partner
Jolanta has started her career at LiveChat as a Senior Recruiter focused on matching candidates to the company culture. These days, she supports the LiveChat people from the first to the last day of their journey and gives our leaders expert advice on all people-related aspects. As you can see in the photo, she’s addicted to traveling around the world, preferably solo. Her favorite place to be? An airport, where all adventures begin.
Judyta is a sales person with a focus on the best customer experience. She believes that there’s no planet B, so when she’s not on a call with customers, she supports the environment by starting from herself, and travels the world to enjoy the various variety of its beauty. She’s an animal lover who eats no meat and has an adopted dog from an animal shelter.
Support Quality Lead
Justyna’s spirit animal is a cat. She enjoys her time alone and likes to walk her own path without taking anyone’s advice. She’s independent, yet enjoys social connections. As a cat soul, she loves to be around warm people :) Her spirit of adventure, courage, curiosity, and exploration of the unknown pushes her to improve herself and extend her interests everyday. It’s known that the wisdom of a cat lies in the ability to remain quiet, observe, and then act when the time is right, so Justyna uses those abilities to reach her goals and preserves her energy even in moments of tension and action.
Normally Justyna takes care of invoices to be entered and accounted on time. In a nutshell, she cares about the satisfaction of our contractors. Any questions about finances? Go ahead! In her free time she loves skiing, it’s a part of her life. She also enjoys traveling around the world, especially to Italy :)
Content Marketing Specialist
Justyna is a rebellious spirit that will either knock you out with her writing or with her fist. When not working, Justyna practices her roller derby skills under the name of ‘Bad Devil’. She’s also a part of the first polish national team that played part in Roller Derby World Cup. Yikes!
Kacper likes when things are running smooth, no matter if it's software he's testing or a bicycle that he rides on. He’s a big fan of, in no particular order, nature (especially mountains and plants), arch Linux, 20th-century fiction novels, and tenement buildings.
Test Automation Engineer
Although Kacper is rather calm on a daily basis, he can turn into a real beast when searching for bugs! He is a huge fan of the shift-left approach to testing: one should not only know their enemy but their software as well. At LiveChat, he takes care of our chat widget, making sure that the chatting is a top-notch experience for our customers. When not focusing on work, Kacper is a jack of all trades and a master of none, reading about philosophy and psychology or watching football in his spare time. When the weather is nice, he loves to go for a run. However, his most loved activity is skiing. He dreams about becoming a digital nomad and hiding inside a mountain cabin somewhere in the Alps.
ChatBot Product Experts Team Lead
How do you recognize a speed racer? You don’t; they go into hiding. Kacper might be seen as a quiet guy who supports customers and daydreams about new graphic designs. But what you don’t know is that he loves speed – whether it’s a bike or a scooter, he puts on his high-speed gloves and breaks all possible road rules!
3,2,1! Camera! Action! You’ve probably seen Kaia around. She’s our Video Host, who can’t seem to get away from creating content and catching onto the latest trends. Not only does she love being in front of the camera during work hours, but she also loves vlogging in her private time! Apart from that, Kaia’s a beauty maniac — skincare, makeup, you name it! She also crawls into the fashion corner in her spare time, where she styles her and her friends' outfits.
Kaja was born to break things, and that’s why she became a tester. Every bug she finds gives her a disturbing satisfaction. In her free time, she ruins her health with exhausting travels with millions of transfers. She would like to be everywhere at the same time. Kaja also loves sophisticated memes and ironic humor, so when she tells a creepy joke over a coffee, stone-faced, don’t be surprised. Sometimes she looks like she wants to murder everyone, but don’t be afraid – it’s just her face in the morning. To win people over, she uses her dog, Izu. Izu is the coolest, isn’t she?
Imagine a guy that travels to all the places that you’ve always wanted to go to. A guy that skis down the world’s highest peaks, climbs the most difficult walls and wins marathons. He’s sensitive to the beauty of art, music, and poems. A guy that is always there for you, ready to listen to your problems. Well, Kamil is not him. Kamil is just another creepy dude from IT.
Content Marketing Specialist
At work, she loves writing technical documentation in the privacy of her cosy room. After work, she loves being on the stage as a public speaker or a dancer. Kama is the 2022 Central & Eastern Europen Champion of Humorous Public Speaking. She has always loved telling stories, and if you are interested in how to do it best, check out her TEDx, where she gives some tips and reveals how it is to live with no light in the fridge. If she is not speaking, she's dancing. For most of her life, she was a ballroom dancer and cheerleader. However, recently, she has started discovering a new dance style, Shuffle Dance, and she got addicted to it!
Product Marketing Manager
Karolina is a Product Marketing Manager at ChatBot, believing in the power of constant improvement and innovation. She prefers chats over phone calls and cozy evenings at home instead of too much interaction in the outside world. Sounds like a cliche millennial? Yup. She tried to become a minimalist once but couldn’t get over her love of industrial design, which is obvious as she named her cat after the world’s most famous brand of vacuum cleaners.
When asked for 3 best things in the world, Karolina always answers: sleeping, food and pandas. Don’t be fooled though – she’s an extrovert with huge love for social meetings and music festivals, who can never stay for too long in one place. Before starting her career, she had been working as a waitress. Serving clients never left her heart though, as here in LiveChat she’s also devoted to increasing customers’ satisfaction.
R&D / Labs / Incubator
Karolina is the Incubator leader with a wealth of experience in product and strategy. She previously served as a Chief Product Officer, now supporting the company in pursuing innovative and successful ventures. When she's not working, Karolina can be found hiking, exploring new trails, and enjoying the beauty of nature.
Human is at the center of Kasia's work and private life interests. She makes black-and-white portraits (and nudes;)) and finds it a great privilege to photograph people who allow her to capture a moment that will never be the same again. Working with a traditional camera, she has a way of bringing the past and present together, infusing her work with nostalgia and timelessness. Each photograph becomes a tribute to the beauty and complexity of the human spirit and experience. Still looking for models to shoot!
Support Enablement Specialist
Kasia is one of our support heroes. There are two things she really loves (besides helping customers) LARPs, which are live action role playing sessions, and horseback riding (she even co-owns a Konik). Since both these things take up a lot of time and preparation, Kasia is often forced to choose one over the other when planning her activities for each week.
At work Kasia supports the accounting department. She’s rather a night owl than a morning bird therefore she cant imagine a day without coffee. On The one hand, she plays masterchef at home, and on the other hand tries to lead a healthy lifestyle by spending time at the gym.
Kasia is part of the recruitment team. It's important to her that she can match the right people with the right jobs. It's amazing how many talented people you meet in this line of work. When she is not recruiting, you can find her spending time with her Pembroke Welsh Corgi, Leon. She is passionate about animal welfare, dog training, and behavior. When she is not busy at work or spending time with Leon, there are a few activities that bring her joy. She likes playing the ukulele, reading books, and roller skating.
Product Designer at work, van life enthusiast in the meantime. She loves hiking, especially with her two doggos, who accompany her on van trips and mountain hikes. Those two pups take a special place in her heart.
Attorney at Law
Katarzyna helps LiveChat with all legal issues. Instead of using C++, NodeJS, GO or HTML she strongly prefers to use “real words”. Active, always busy, likes challenges and adrenaline. In her free time she likes traveling, sports and good movies but her true addiction is dancing. As a professional lawyer, she never loses her appeal.
She became an accountant because the association she was a member of needed a treasurer. A scout guide, LARP organizer and player. She loves both team and individual sports, like basketball and aerial hoop. And boogie-woogie, the only dance in the world that matters. Also mountains, dogs, books, and TV series. And she thinks that someone should invent Time-Turner because the day is definitely too short.
Head of Legal
Kasia supports the LiveChat legal department with her extensive knowledge of intellectual property law. She is proactive, naturally energetic and invigorated by new law challenges in a fast-paced IT environment. In LiveChat, she tackles contracts and IP life-cycle management with tenacity and an analytical mindset. Well-versed in identifying projects risk and keeping deadlines. Diligent, self-driven lawyer and, at the same time, warm, smiling, passionate about family life. An avid reader, lover of design, board-games, and food.
Head of Widget
Historical fencer and reenactor, engineer, horse rider, English teacher, amateur tailor, and leather crafter. Konrad tries hard to live a life of a Renaissance man. That twisted and versatile personality certainly helps him provide better aid to our customers as a Support hero.
Support Quality Lead
When he’s not thinking about how to help LiveChat customers, Krystian likes to think about the surrounding world and how everything works. He tries to see a positive side of everything and stays calm regardless of the situation. Meditation sessions in his free time are helping him achieve that. He’s a huge esports fan, focusing mostly League of Legend. He likes to play LoL himself when he’s not supporting his favourite teams.
Krystian is known for his thorough and meticulous work as a software tester. He dedicates himself to his work to achieve the best possible results. Although he keeps his tasks in perfect order, in his spare time, he likes to mess around a little. He relaxes by listening to techno and gives himself over to his passions. One of his main hobbies is climbing. He likes to keep his body fit and mind healthy by solving boulder problems. Of course, as a geek person, Krystian is interested in astronomy and loves to play video games. Known for his perfection, he masters them to the highest level!
Test Automation Engineer
When not helping LiveChat customers over chat, Krzysztof snipes the occasional typos and proofreads new Knowledge Base articles. In his free time, Krzysztof doesn’t shy away from a good science fiction or fantasy books, always leaving the less exciting genres for later. Krzysztof also likes multiplayer games he can enjoy with his friends online, including CS-GO, League of Legends and Destiny.
Content Marketing Specialist
Kuba once thought he'd become a pro soccer player. He's not sure how that started, but he became a pro content marketer instead. It's worked out pretty well so far. Outside of work, he and his wife
spend most of their free time are busy raising their little boys, and it’s a fun ride. If it's not evident from his picture, Kuba circles back to watching and playing soccer matches when he has a moment to himself.
Investor Relations Manager
Łucja absolutely loves numbers and analytics. At LiveChat, she explains the stories behind our numbers to investors. Juggling between work, family, and sports activities makes her multitasking skills even better. After hours you can find her outdoors exploring the world either by bike or campervan with her whole family.
Data Analytics Team Lead
Lucyna graduated from Spanish philology to quickly learn that her boundless patience is perfect for working on endless SQL queries. She’s into getting as many breakthrough insights as possible, data visualization, and data warehouses. In her spare time, Lucy takes care of her daughter Dodo, participates in PubQuizes, and plays with Brenda — her beloved Labrador. At night, she dreams of watching every TV show ever created.
Lukasz loves spending time on learning new front-end technologies. He is responsible for fixing bugs that will be found in the Agent App and also expanding the application by writing new functionalities. In his free time, he loves to do and explore new sports. Recently, he’s found playing squash very entertaining. If he’s not found doing sports, then he’s probably playing some games on his console, reading an amusing book or playing some board game.
Łukasz's greatest passion is music and almost everything related to it — listening, collecting LPs, concertgoing, dancing, and production. He's also delighted with contemporary art and appreciates well-designed things. He likes to feel the emotions flowing from the theater stage from time to time. He loves returning to his roots the most, and he finds them in nature.
Lukasz loves astronomy, and therefore when working on the LiveChat’s backends, he focuses on efficiency, performance, and simplicity.
Lukasz makes sure that our network infrastructure is operating at optimal levels. A Linux whisperer, Lukasz brought a lot of server administration experience acquired during multiple EU projects to the table. He likes to spend his free time shoving chips across the table to surprise opponents who think he’s holding a low pair when he’s got a full house.
Support Quality Lead
As a part of the Support Heroes team, Lukasz always tries his best to pass on his knowledge about LiveChat to the customers. In his free time, he is interested in a variety of activities such as traveling, swimming, yachting, and going outside to camp with his friends, but there are 3 things that Lukasz loves: history, LARPs, and board games. When he was younger, he was even thinking of making his own board game about the history of Poland. Nowadays, he is a part of “Creatio ex Nihilo” organization, which creates LARPs based on local history.
Technical Heroes Leader
A real charmer, gentleman and jack of all trades. Lukasz dabbles in many LiveChat projects ranging from sending email newsletters to servicing our affiliate program. He has a heart of gold and never refuses when asked for help, even if he has his hands full.
He still remembers his first program written in Atari BASIC (what is more: he still owns that 8-bit hardware somewhere). He loves to learn new things and knows that you can achieve everything if you are group of enthusiastic team-workers. In free time he is probably visiting vet with one of his cats. He loves Italian food - especially pizza and pasta. He also enjoys playing co-op survival video games. So... 'Beware, zombies!'
Support Quality Lead
Maciej is a part of our Support Heroes team, always ready to give them a helping hand. After hours, he creates the magical LARP (Live Action Role Playing) worlds for his players. He’s really passionate about both traditional and experimental food and craft beer he creates in his own brewery, better known as his kitchen. In his spare time, he catches and breeds Water-type Pokémons.
Chief Technical Officer
Responsible for our backend infrastructure. He has vertical responsibilities and full understanding of servers and web services.
A digital nomad who loves experiencing differences in the world and deep into other cultures. His nature is to be in movement; he drives a motorbike, hikes, and dives. Maciej often dances ecstatically, where the rhythm and melody move him freely and pleasantly, increasing awareness of the moment. Professionally, much satisfaction gives him empathising with users and solving product problems.
Chief Creative Officer
The creative force behind all LiveChat graphics that manifested into human form. With his mighty brush and the power of colors, he paints the world a much more exciting place.
Maciek is a nerdy programmer who enjoys baking bread and playing video games. He has a strong attention to detail and a love for problem-solving, which he applies to his coding projects and baking endeavours. He enjoys escaping into virtual worlds and challenging himself with new and exciting video games in his free time.
Maciej takes care of the quality of the product by finding bugs, automating repeatable work, and improving processes. He's interested in software development and technologies in general. Maciej enjoys sharing his knowledge with other team members but also loves to expand his current knowledgebase. He gets bored easily, therefore he continuously keeps his tasks diverse. Besides collecting Lego Technic sets and quality memes, Maciej spends his free time playing games, working out in the gym, and petting his cat. Every now and then, he finds a new, interesting topic to dive into, whether it’s lock picking, criminal psychology, or the theory of music.
Lead Front-end Developer
As a former mechanical engineer, Maciek likes when his code runs like a well-oiled machine. When not working, he can be usually seen on his bike in some random place on the other side of the country. When it gets colder, you might be able to spot him on an ice rink instead. He's much nerdier on his rest days which he spends playing strategy and cRPG games. Maciek is very proud of having worked on translation projects of some of his favorite titles.
Maciej is detail and user oriented Product Designer whose sole purpose is making peoples live easier and more pleasant. He treasures human connection the most and strives to translate it into his work. Loves football, video games, cooking, interior design and psychology.
(Web)Surfer since 1996, Maciej wrote his first line of code two years later. During his BSc in Computer Science, he merged an engineer’s mind with a creative soul and took the design path. His style comes from precision and symmetry, where every detail matters. Maciej brings designs to real-life while exploring users’ needs and blends meaningful values with a business strategy. He loves cars and racing them at night. Surfer wannabe who also longboards, watches Formula 1, and casually plays basketball.
HR Business Partner
At work, she focuses on every aspect related to people and culture. She’s addicted to the sun, traveling, and the magical feeling of “wanderlust”. She loves hiking in the Alps and long city walks while enjoying pistachio ice cream. If the weather isn’t good enough for outdoor activities, she’s happy to stay at home and enjoy good crime books or binge-watch Friends. Oh, and she's a total Potterhead.
Magda Here! A big fan of paper RPGs! I also like playing video games (XBOX And Nintendo Team). My favorite genres are RPG and Crafting games. I love traveling. My top 2 places in the world are Southeast Asia and Spain <3. I love cooking and alternative music. I am a dog mom to my Shih Tzu ;)
If you wonder who is crazy about typography and stopped using Comic Sans in elementary school – it’s Gosia. She uses the language of visual communication on a daily basis by combining illustrations, editorial and information design with a pinch of humor and a splash of color. When she’s not performing her graphic voodoo, you can probably find her listening to music unless she has her nose in a book. She’s also a cat lover with a bit of a sweet tooth.
Privately, Malwina is Baloo’s – her dream Shih Tzu dog – mommy. After hours, she is a wannabe beautician: care treatments are her hobby. When summer comes around, she spends her free time rollerblading or riding a bike. When there’s snow outside, she loves painting, getting on with her DIY projects, and drinking hot cocoa. Multitasking is her superpower.
Torn between accountancy and art, Malwina loves to spend her free time creatively. She's a makeup artist busy bee and is always doing something artsy. DIY is her passion that matches a true introvert soul with a head full of ideas! She can do anything, and if she can't, she'll still do that provided that there's an online tutorial for that.
Sales Operations Manager
When not helping our customers, Marcin is fighting villains and saving damsels in distress during LARP (live action role playing) sessions. He’s a zealot when it comes to fantasy genre. Marcin is in charge of a LARP association called Fantazjada.
Test Automation Engineer
Marcin is responsible for developing and deploying automated testing solutions that help to find bugs in software. Apart from testing, he is passionate about travelling. A few times a year, he grabs backpack and goes someplace he has never been before. He thinks that the most exciting moment in journey is a departure into unknown lands. His favourite travel destination is Southeast Asia.
Leader of API Two Team
Server guru, who never gives up and is a very goal-oriented person. Cares about system reliability and stability. Your software depends on his work and great experience.
Head of Investor Relations
At LiveChat, Marcin cares about our shareholders and investors. When he doesn’t answer their questions, he cultivates his inner-geekiness (by playing games such as Mass Effect, reading books by Lem, Tolkien, Dukaj, Martin, and others, or watching TV shows such as Babylon 5, Expanse or Firefly). Some time ago, he and his wife, Ania, were adopted by a dog named Maja, who agreed to move out of the shelter and live with them.
HelpDesk Marketing Manager
Marcin's spirit animal is a quokka. He is an unfulfilled millionaire football player at heart. Passionate about travels, Mexican food lover, coffee and yerba mate addict. Marcin is also a big fan of startup culture, innovations, and new ideas.
Martin’s the name and Golang’s the game. Pixar movies are his passion, no shame. Trading’s his hobby, he plays quite smart. And self-care’s a must, it’s how he stays sharp. Dedicated to his work, he always gives it his all. With ungodly amounts of energy, he’ll break every wall!
This is Marcin, a handyman. Marcin enjoys helping other people. That's why he is happy to be a Support Hero. After work, Marcin renovates the house that his grandfather built in 1950. He tinkers with stuff, restores old doors and furniture, and arranges floors and tiles. He likes to work accurately and with concentration.
Responsible for the visual layer of the LiveChat product. Interested in the areas of UI, usability and motion design. Knows how to transform business needs into a visual layer satisfying the needs of users. Marcin is always looking for the best way to solve a problem. He loves bringing projects to life with prototyping. In his free time, he explores the world from above with a drone. A huge fan of the “Saw” movie.
Marcin is a part of the Front-end Development team working on the Agent App. He joined LiveChat to improve his skills and to be a part of a company that solves customers’ problems. In his free time he enjoys playing online games with his friends, and as a born team member, he does his best to achieve the team victory.
Nickname Wouga, born in Wałbrzych in the '90s in an artistic family. He graduated from music school specializing in accordion, although he always preferred to play the piano. His main interests are programming, electronics, music, photography, and coffee. For the last 11 years, he has been a self-proclaimed citizen of Wrocław, and he says he loves it in all its glory. Owner of an Instagram profile instagram.com/wouga where he shares his photos, mainly in the architecture theme.
Marek is a Full-stack Developer working on our Agent Application. In his daily job, he appreciates good communication and code quality. Despite his introverted nature, he can’t stop talking about things he loves the most: hiking, jogging & traveling. A solo mountain expedition sounds like a perfect plan for the upcoming weekend or a lazy afternoon. He’s on a ninja level when it comes to finding possibly the cheapest airline tickets. Besides that, he’s also a big fan of board games and fast cars.
Head of Data
Marek makes sure our data and research insights turn into actions. He is a real data freak, whether at work or during workouts. After trying many various sports, he is now into triathlons, where every watt generated during cycling and every stroke during swimming is being recorded. When not training, or sometimes even while training, you can meet him in the mountains hiking with his wife and two adopted dogs.
Born and raised in the United States, Marko now lives in Madrid where he has resided for over 10 years. He believes in taking care of himself, a balanced diet and a rigorous exercise routine. When he is not tending to customer needs, Marko loves to nerd out on music & film. Favorite director: John Carpenter; Favorite album: Kid A
Chief Executive Officer
Mariusz has been with LiveChat since its founding in 2002 – first as software developer, later as project manager and now as its CEO. Mariusz is LiveChat’s product lead and evangelizer, driving product creation that is changing the face of ecommerce. He holds an MSc in Computer Science. When he’s not at LiveChat, Mariusz runs marathons, plays tennis, and enjoys his latest passion… wakeboarding.
A UX designer by day, a quantum physics and astronomy freak… also by day. A woman needs her sleep. As an economy Master with designing and React coding skills, Marta loves making digital products as close to perfection as possible. It could be so easy, but finding too many things just a little too interesting is her biggest guilty pleasure. After hours, you can find her playing calming guitar tunes, kicking asses on the squash court, or passing across mountain chains. Most welcoming with a snowboard affixed to her like-to-be-lazy feet.
Martyna likes identifying and solving problems instead of creating them, both as a designer and human. She looks young, but in fact, she's probably older than you. Traveling foodie, she likes wandering around — most often on a bike with a hammock — and listening to a lot of, preferably sad, indie music.
Senior Account Manager
Martyna is one of our dedicated Account Managers, ready to help anyone and anytime. She’s an adrenaline junky. You can usually find her doing all kinds of thrilling activities like snowboarding, cart-racing or performing cooking experiments in the kitchen. Martyna’s also a crossfitter with a special place in her heart for heavy weights. She’s a dog person and a huge fan of bulldogs.
Music makes people more passionate about other things in their lives. Researchers found that listening to 10 of your favorite songs before work improves productivity, creativity, and makes you more open-minded. Mateusz uses this technique to enhance his performance. Besides music, his favorite discipline is cloud computing. He puts all his effort into making all LiveChat’s cloud services run smoothly.
Michal is focused on designing interactions of the chat widget. He’s passionate about animations and experimental electronic music which he also produces at nights. In his free time, he loves to play basketball, watch audiovisual performances, and read sci-fi books.
Michał is spending both days and nights to consume as many books as possible. These binge-reading sessions are probably the reason why Michal and caffeine are BFFs. All that reading doesn’t leave him a lot of time to do anything else. This is why he knows only three chords after six years of learning to play the guitar!
Impossible? Michal believes in six impossible things before breakfast! As a former game designer, he tries to solve any problem with creativity to find the best solution. At odd times he becomes a full nerd and starts a coding marathon, which usually results in new LiveChat integration or internal tool. In his spare time, Michal is an active member of Dziobak Larp Studio and TURBOLARP, where he is a Technician Guru for various extraordinary experiences. He loves music (both listening and producing), and music loves him.
Partner Enablement Lead
Michal helps us find more and more Partners for our Affiliate Program. He’s quite the traveller and Europe is slowly getting too small for him. Right now, Michal has his sights on a far bigger goals: Asia, South America and Africa. To blow off steam, he likes to play games – both on the football pitch as well as on his gaming console.
Besides his work, Michał is a big foodie. He loves visiting new restaurants, trying new foods and cooking delicious dishes for his closest ones. His favorite cuisines are korean and vietnamese. In his free time he enjoys playing video games and watching sitcoms (his faves are Friends and The Office).
He is a very passionate about his work - he also likes to code after work as it's his hobby. His favourite sport is Formula 1. Both as sporting and technology rivalry. That's why, he likes to ride gokarts. Another passion of Michał is music - he is still learning to play guitar and is keen on going to concerts. He has two cats.
Dedicated to helping out the customers in a fast yet robust manner, explaining all the quirks and workarounds for their use cases. When not providing the customers with his extensive knowledge of LiveChat prodcuts or helping out developers, Michał loves to spend time with his daughter. He enjoys SciFi, nu jazz, fantasy, old-school hip hop, traveling and games. He is an explorer always searching for the next hobby or interest to continue self-development.
A front-end developer by day and an adventurer by night. Michal is passionate about details when it comes to his work and his personal life. Some would call him a perfectionist. He believes that minor details can make a world of difference. When Michal's not spending his day coding, he’s seeking adventure and travelling across continents, enjoying new cultures and cuisines. He also loves the outdoors, spending every other spare moment hiking or climbing, and you most likely will catch him on the ski slopes in the Alps.
Growth Account Executive
Sul, sul! Natalia was the first BDR to join LiveChat, and since then, her mission has been to help companies explore their needs and get familiar with LiveChat's solutions. Privately, she's passionate about different languages and cultures, especially Czech, Arabic, and... Simlish, of course. She calls herself a 'cozy gamer' playing The Sims, Animal Crossing, and Spiritfarer all the time. Portrait photographer wannabe inspired by Ryan Murphy's TV shows & movies.
As Albus Dumbledore once said: “Words are our most inexhaustible source of magic.” As a UX Writer, Natalia lives by these words. In her attempt to translate jargon into plain and simple English, she’ll ask a lot of what’s and why’s and will meticulously check if you forget a full stop, an apostrophe, and an Oxford comma. She’s a huge fan of Harry Potter books and loves tasting weird and exotic foods while traveling around the world.
As Back-end Developer, Olek is responsible for what happens behind the scenes of LiveChat. After work, he enjoys genre TV shows and sporting events – supporting Polish athletes in whatever sports they compete in. Avid cyclist. His spirit animal is a dolphin.
Content Marketing Specialist
Olga is a Content Writer, who can also do some buzz in Social Media. She loves connecting to new people via social media. She’s amazed by the power of 140 characters. Passionate about travels, compulsive shopper and good food lover. She loves spending free time on tennis court.
Most of the times, Oliwia can be spotted with a high-caffeinated drink in her hand, fueling her power to be 150% faster in anything she does. Thanks to this energy, she also has a high-interest in things that other people may find slightly unusual for a hobby. She’s a lover of animated movies, nordic mythology and extreme rollerblading. In her free time, she’s drawing her way up to create her own video game someday in the future, including characters from a fat sketchbook of hers. Pro-tip: you can get (almost) anything from her in exchange for some good, veg food.
Patrycja takes care of our LiveChat and HelpDesk websites by giving them new designs. She graduated from branding studies and was a marketing specialist before she started working as a web developer. She even founded her branding magazine, yay! She is a pleasant and empathic person, always focused on understanding other perspectives. In her free time, she reads books about science and psychology. She loves traveling and experiencing new countries.
Product Design Lead
Patrycja is an experienced problem hunter and a design mastermind. She combines these skills to come up with simple, user-oriented interfaces and no bug can deceive her! In her free time, she takes long walks (she has walked across almost whole Australia) and hunts stars falling from the night sky.
Half bookworm, half robot, half wizard, half data, half habit, half hobbit, Patryk is great with fractions. When asked about data related things he will most likely be able to respond in a manner that may suggest that he knows thing or two about this or that. In his free time he enjoys competitive book reading, speedrunning online courses and writing 'about me' sections
Paulina is a native Silesian. Apart from working in IT for over three years, sports were always a part of her life. She was a Latin and ballroom dancer for 12 years. After that, she moved to Wrocław for studies and replaced dancing with strength training. An unusual move, but it worked perfectly for her. She is a decorated powerlifting competitor with many Polish records under her belt. She believes that you can achieve anything you want, but you have to work hard for it. Hard work and consistency always wins with genes! In her free time, she likes cooking and baking as a way to relax. She is also a lover of nature.
Paulina is a Potterhead. She's also an unstoppable, extravert soul with a massive drive to be around people and have fun with them. You can either find her wandering around the office or catching up with teammates online. Sadzik, as we call her, also LOVES water sports, and she means it. Swimming, canoeing, yachting — you name it. She always wins!
Junior QA Engineer
Paulina is a Junior QA Engineer by day and an adrenaline lover by night. She loves discovering rollercoaster rides and trying out extreme sports (with varying success). When she wants to relax, she delves into crime books or goes for long walks.
Head of Partnerships
Pawel is responsible for finding places where people talk about LiveChat and participate in those conversations to spread our brand even further. As a typical NBA fan living in Europe, Pawel goes to sleep really late and is barely conscious in the morning. That’s why a cup of joe is the first thing he thinks about when he comes to the office in the morning. You can usually find him with his headphones on, listening to some weird stuff or, to his all time favorites, the Beastie Boys.
Pawel is our virtualization specialist. Apart from fidgeting with our server structure, matrices and data centers, he’s making sure that everything runs smoothly. He’d want to virtualize everything, from servers and networks to matrices and desktops. When we tell him that this much virtualization is madness, he only says “Madness…? THIS IS XAAS!”. When not freaking out about virtualization, Pawel trains crossfit and tries his hand in long distance running.
Though usually a quiet person, Paweł likes to chip in with some dry, ironic humor from time to time, so don't take him too seriously. Believes there's no such thing as a 'good' morning. Dabbled in esports a bit, but once that fad was over he went all in on web dev to become a front-end developer. Into minimalism, but not overly so. Favourite pastimes: video games, shows, movies, anime, soundtracks.
Paweł is an avid homebrewer, especially fond of strong hoppy flavors. Since drinking beer is a high calorie generation activity, he balances it out by going for longer running sessions to burn them out.
Technical Support Hero
Ex musician but still a Double Bassist. Music was just the beginning of creating and performing. Now Paweł enjoys the challenge of learning new skills and tackling new projects, driven by curiosity. Shortly a film-maker, full-time biker(except winter *), and the guy who is in love with everything electronic. Impossible case? Just give me a moment. If he could be an animal, he would like to be a penguin.
Test Automation Engineer
Pawel uses Python to automate test cases and makes sure that everything works as it should. He always appreciates constructive feedback that contributes to a positive outcome. Pawel has loved sports since childhood, especially swimming, cycling, hiking, and lifting weights. Apart from that, he is teaching his new dog, Alex, new tricks.
Chief Automation Officer
Turbocharging work with automation is Piotr’s main focus. He seeks for ultimate efficiency of operations. Huge people believer and a sports enthusiast – he loves squash and bicycling.
Responsible for Helpdesk backend. After work, a huge fan of bicycle commuting who is in love with The Netherlands. He never says no to hagelslag and stroopwafels.
Przemek is a backend developer that always tries to find the best solution to a problem. After work, you can find him on a basketball court, where he loves to compete with others. He enjoys playing the guitar, reading books, and theater improvisation too.
Normal human beings are around 70% water. Przemek is probably 70% coffee. He enjoys spending time in the kitchen cooking "serious gourmet food" or making specialty coffee. When not in the kitchen, he is sneaking around airsoft fields or wages war on the competitive tables of Warhammer 40000. No one is sure how — it's probably all the caffeine — but he also manages to meet with his team for a Tabletop RPG session every week.
Radek is an intro-extravert. If he was in the Apollo 11 mission, he’d be Michael Collins. He’s a fan of British music and American physicists. Radek seeks patterns in day-to-day life and tries to fit our world into data. At the same time, he strongly believes in individual privacy. He’s fascinated by Nintendo's design philosophy.
Head of HelpDesk
He thinks that stopping bullets is way easier than building meaningful products. That’s why he always tries to see a broader perspective of his work. He’s a strategist who loves the process of discovering and creating new things. In his free time, he likes taking photos and listening to audiobooks. He’s also a sports enthusiast.
Richard Oppong - Konadu
Head of New Business
Richard oversees the new business team at LiveChat. Born and bred in Cambridge but a Londoner for the last 10 years, Richard is LiveChat’s first (of hopefully many) UK representative. On the weekends you’ll catch Richard having his Saturdays ruined by Arsenal and spending hours working on the best custom tactics to implement on Fifa.
Test Automation Engineer
A down-to-earth guy in a constant balancing act of searching the golden mean in life. Sebastian's primary duty is to make hundreds of test cases automagically perform on their own. Outside work, when the weather is favorable, he is probably cycling or hiking. When it's not, presumably, he has a good read or tries to learn to play an instrument.
ChatBot Product Expert
When she studied cognitive science in Poznań, Sylwia fell in love with the city and linguistics, Artificial Intelligence, and mind maps. Luckily, she found all this and more at ChatBot. When she's not thinking about the best solutions to ChatBot customers' problems, she's probably walking her dog, Zuzu, cooking (preferably breakfast food for every meal), or watching cheese shows on her couch.
Head of Global Accounts
If LiveChat was hiring for the incredible sense of humor, she would be a CEO. In the meantime LiveChat values skills, experience, and positive attitude more so she works as a Product Manager. She is ready to solve the most complex and cross-team prob… ummmm… opportunities :). Sylwia is also passionate about coffee, does latte art like a pro and she has a happy soul of a backpacker. All that in one body!
Product Marketing Manager
Being responsible for LiveChat campaigns and promotion, Szymon tries to put marketing pieces together into a well-oiled machine. He believes that simple solutions are the best in both work and in life. Away from work, he dives into soccer and business news to follow transfer gossip, results, and companies’ success stories. During his studies, he was a soccer commentator and radio journalist. He’s a regular reader of Forbes, a cyclist, squash player, and traveler (especially to countries from Eastern Europe).
Head of Product Engineering
Szymon, guiding our product engineering, nurtures the growth of our software's framework and developer experience. A stickler for quality, he loves a good, constructive debate that propels us forward. Beyond the office, you'll find Szymon reveling in a mix of 8-bit chiptunes, 90s screamo, and Magic the Gathering. He also appreciates post-apocalyptic narratives and enjoys the adventures of DIY travel. He explores the world of core strength training and running, balancing his physical pursuits with his professional ones. Always learning, always improving - that's Szymon for you.
Chief Growth Officer
Szymon is responsible for increasing the company’s market share for all its products and helping product teams reach their growth goals. He will also oversee customer acquisition projects across the organization. As you can see, Szymon brings almost 40 years of experience in growth, and has a passion for basketball, cooking, quizzes, and stock investments.
Content Marketing Specialist
After work, I really enjoy the outdoors, whether on my road bike, hiking, sightseeing, or just by having a picnic in a park. Apart from that, I enjoy music, festivals, and vinyl records. Also, I love the seaside, Asian food, and wish I could spend winters on the Canary Islands.
Member of the Board
An integral member of LiveChat from day one, Urszula heads up the company’s finance and administration activities as CFO. She has 12 years of financial experience with both public and venture-backed companies. Urszula holds a Master of Arts degree in accounting.
Vadym is a Front-end Developer on LiveChat product. Passionate about martial arts, powerlifting, cars, and astronomy. He spends most of his spare time in the gym or playing computer games with his multi-international crew. Sometimes, you can find him repairing or modifying his BMW in the garage.
Content Marketing Specialist
Words have great power and so does Weronika. She loves to answer the burning questions and not just when she's creating a new piece of content. She has the heaps of energy, curiosity, and empathy necessary to understand this crazy world. Also, Weronika is a great fan of sociology, weightlifting, and music from the '90s. She's unstoppable, and she wants it that way.
Wiktoria recently discovered her love for cooking, but on the other hand, she still can’t say „no” to a proposition of going to a good restaurant. When she’s at home, you can spot her watching some Disney movie and being distracted by three cats doing „zoomies” in the background!
Passionate about creating scalable and efficient server-side systems. In his free time you can find him inline skating around the city, playing CS:GO, or listening to hip hop tracks.
Customer Education Specialist
Wojtek is a self-made scholar dabbling in history, sociology and behavioral psychology. When not thinking why people are acting they way they are, Wojtek likes to spend his evenings reading fantasy books and watching movies.
An avid gamer with a knack for cooking. Favorite food includes pizza, lasagne, and carbonara. Wojciech has a sweet tooth as well. Do not give him any chocolate! He devours it in one go. A movie enthusiast who adores watching movies with his lovely wife and dog — "My little family," as he calls them. He loves hiking with his beloved golden retriever Rolo, but he hates cleaning Rolo's fur. It's everywhere. Always.
Technical Support Hero
Pianist, minimalist, DIY enthusiast and work-life balance advocate. When he's done with his work for the day, Wojciech switches his laptop keyboard for a set of black and white keys to dive into the world of music. When the snow is falling, a deep powder day on the mountain is all he can think of. Beginner surfer looking forward to finally getting barrelled.
Support Quality Lead
Ziemowit is a part of our Support team and makes sure that no customer question goes unanswered. He’s a very complicated man. On the one hand, he’s a sybarite who likes to indulge in good food, music, movies, books and alcohol. On the other, he’s a masochist that likes to lose time and time again while playing the menacing Dark Souls series. He’s also a father of four, which I guess falls somewhere in the middle.
Senior Growth Account Executive
By all means, this guy is making our customers delighted. He’s a former London’s Cabbie who’s building castles in the air about 993 Turbo S. There’s nothing he enjoys more than a long night ride while blasting the finest tunes. An avid sports fan who likes to stay up late and watch the NBA. Last but not least, he has a jillion sneakers, so you’ll never see him rocking the same pair two days in a row.
Content Automation Specialist
In love with creating beautiful travel reports, both photo, and video. Social media is nothing complicated for her. Privately, she does a lot of sports. Lately, mainly climbing and mountain hiking. After hours, she also dances in a juggling troupe - the Griffin Guard. Hence the prop in the photo - fan veils. In addition, proud mother of a beautiful puppy named Jenny.
Data Scientist with NLP
Zuza, a true data alchemist, can knit you a neat ML model beanie or neat woollen beanie - depends on the day. Thought-provoking questions for the mind, hard-style kettlebell for the body, wild at heart, weird on top, light the fuse, dance around, smile!
This spot waits for someone like you!
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