We build text-based products

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Data Analyst

Are you passionate about the power of data to drive business decisions? Do you thrive in a collaborative environment where your analytical skills can shine? We are looking for a dedicated Data Analyst to join our team and empower our product teams to achieve a higher level of self-service. In this role, you will play a crucial part in delivering actionable insights to support our business strategies.

Job Responsibilities:

  • Collaborate with product teams to facilitate data-driven decision-making by providing robust analytical support.

  • Respond to ad-hoc requests from business via JIRA, conducting one-time analyses that inform key decisions.

  • Create and maintain interactive Tableau workbooks, ensuring they are refreshed regularly with the latest data, while carefully scoping project requirements.

  • Prepare and process data, making necessary calculations, and visualize the results in a clear and engaging manner to enhance understanding.

  • Play a pivotal role in developing data marts and self-service tools, making data accessible to various teams within the organization.

Requirements:

  • Knowledge of SQL, with a focus on writing and optimizing queries (experience with BigQuery is preferred).

  • Good knowledge of Tableau (or similar like Looker or PowerBI) for data visualization and analytics

  • Familiarity with Amplitude is a plus.

  • Openness to exploring AI technologies and embracing innovative solutions.

  • Excellent analytical skills with a keen eye for detail and accuracy.

  • Exceptional communication skills, with a talent for conveying complex data insights in an understandable way.

  • A mindset of ownership and a proactive approach to questioning the status quo.

If you are ready to make a difference through data and join a supportive team, we would love to hear from you!

How we work

We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.

If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.

Benefits

We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

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