Senior Product Designer - Hello
At Text, we develop a suite of products designed to supercharge our clients' communication with their users. This mission is challenging, but we’re fully committed to it.
Our newest product, Hello, is key to achieving this goal.
So far, Text products have focused on customer service departments, and we have become experts in this area. However, we need to take a different approach to creating products for the entire organization, not just customer support departments.
This is where Hello comes in—a team chat application designed for the entire company. What makes Hello unique? It’s a simple communication app that avoids unnecessary features. It supports users by automating tasks and ensures they are not overwhelmed with notifications. Combined with other products in the Text portfolio, it will be a powerful daily work and communication tool.
As a Senior Product Designer for Hello, you will have a significant impact on the final appearance and functionality of the product—so join us!
Here’s what you’ll be up to:
Being in charge of the SaaS web and desktop application—optimized for larger screens;
Designing the Mobile App from scratch—utilizing platform-specific UI patterns and design guidelines for both iOS and Android;
Influencing the roadmap through direct contact with users and close cooperation with your team—your ideas become features;
Working with metrics: we want our users to have a flawless user experience, providing positive feedback about their interactions and returning as active users;
Partnering up with other stakeholders inside the organization to ensure we’re all aligned (talking to the Design System team, Product Designers, and Mobile Developers).
You’re a perfect fit if you:
Are proficient with UI patterns for iOS and Android, including animation patterns and interactions;
Worked extensively with designing web solutions (including and feeling comfy with system notifications);
Have expertise in typography and composition, and you’re detailed-oriented;
Are business and product-oriented—you’re a fan of formulating a hypothesis and strategizing to drive product success;
Communicate clearly and effectively with stakeholders and management, making sure both sides are on the same page;
Share solutions, not problems.
How we work
We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.
If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.
Benefits
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.