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Machine Learning Engineer

Ready to dive into exciting machine learning projects and make a real difference? Here’s your chance! We’re searching for a dedicated Machine Learning Engineer who aims to leverage the power of Natural Language Processing (NLP) and Understanding (NLU) to enhance customer communication.

Your primary responsibilities will include:

  • Engaging in machine learning projects from ideation to roll-out, with a primary focus on model development and testing;

  • Contribute to planning, designing, building, validating, and refining releases;

  • Suggesting innovative enhancements to our AI initiatives;

  • Teaming up with our MLOps Engineer to mold the perfect setting for every project.

We’re seeking someone who:

  • Has a minimum of three years experience as a Data Scientist/ML Engineer;

  • Has hands-on experience implementing machine learning projects from initial brainstorming to production;

  • Comprehends various machine learning algorithms;

  • Owns expertise in NLP and NLU, including BERT-based models, GPT, metric learning, and extreme classification approaches;

  • Is a Python pro;

  • Possesses excellent execution skills and a strong sense of ownership;

  • Communicates effectively;

  • Is a team player.

At Text, we’re on a mission to help brands deliver top-notch customer service at scale by analyzing, enriching, and automating text communication. If you’re passionate about making an impact and have a strong foundation in machine learning projects, we’d love to hear from you!



How we work

We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.

If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.

Benefits

We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

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