We build text-based products

LiveChatChatBotHelpDeskKnowledgeBaseOpenWidget

Product Manager

About your team:

Team Platform Growth supports the Platform teams at Text, which work with developers who create applications for our Marketplace or use our API, as well as non-tech users of Workflows. We manage and develop the Platform at https://platform.text.com/.

Our role involves empowering our Platform teams to expand their reach and nurture relationships with both new and existing developers. We are also responsible for tailoring communications to people who can't code, but want to speed up their work with our tools.

We craft content, maintain open lines of communication, and develop tools to streamline their workflow. We're committed to assisting those seeking to automate their daily tasks.

Oh, and we're not just about flying solo. We're big on teaming up with other squads for cross-team projects. Bottom line: if you're itching for some serious development challenges, you're in the right place with us.

What you'll do:

  • Set clear business goals and back them up with your deep product know-how.

  • Team up with SEO specialists and content writers to create, update, and verify top-notch content both for developers and non-techies.

  • Verify and enhance the onboarding process for our users.

  • Maintain active relationships with developers and non-techies, and attract new ones through marketing campaigns and content creation on various platforms.

  • Navigate and prioritize effectively in a fast-paced, ever-changing environment.

  • Work closely with other leaders to manage resources and achieve common business goals.

  • Address ongoing issues promptly and maintain open communication with leaders from other product teams.

You may be a good fit for this role if you:

  • Are an experienced SaaS leader in product development.

  • Are skilled in marketing - building campaigns, picking the right metrics, and measuring success.

  • Have excellent knowledge and experience in building and managing communities.

  • Know your way around SEO and have worked with SEO specialists.

  • Can effectively manage a team in an agile, dynamic environment.

  • Dare to move fast, make bold business decisions, and have the capacity to sustain tight product cycles.

  • Are willing to experiment and introduce new solutions based on solid business arguments.

  • Utilize data to track progress and guide decisions.

  • Have an excellent command of the English language.

How we work

We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.

If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.

Benefits

We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

Apply for this job