Senior Product Designer - Workflows
About your team
Text Platform’s mission is to empower customers by providing seamless integration with Text APIs. We have developed the Text.com Marketplace, where customers can purchase applications that extend our core products. We also support developers in building apps. Additionally, we are enhancing our API usage for developers.
We created Workflows, a groundbreaking product designed to simplify and automate everyday tasks without any coding. Our tool targets non-technical users who want to effortlessly accelerate routine tasks in their work with the help of AI assistants.
This is a new tool in the Text Platform portfolio and has led us to create a dedicated team. You’ll be working with Janek (Team Leader) and Wojtek (Frontend Developer). We’re expanding and will soon bring in more team members with diverse skills. You’ll also collaborate daily with other backend developers working on the Platform.
You will be responsible for:
Collaborating closely with the Product Manager to challenge assumptions and shape the product roadmap, ensuring alignment with business goals;
Continuously crafting and iterating on user-centered designs, prioritizing user needs and experiences;
Analyzing and enhancing existing designs to drive continuous improvement;
Implementing incremental updates to refine the user experience over time;
Designing the onboarding process for new users and making this process as smooth as possible;
Engaging directly with users through surveys and interviews to gather actionable feedback;
Delivering high-quality, pixel-perfect designs and maintaining comprehensive visual documentation of user flows and scenarios.
You may be a good fit for this role if you:
Bring 5+ years of product design experience, ideally as a solo designer or key member of a project team;
Are skilled in using Figma and FigJam or Miro, and Hotjar to bring your designs to life and gather user insights;
Have a strong UI foundation paired with solid UX experience, with a focus on creating intuitive, user-friendly experiences;
Can distill insights from both quantitative and qualitative data, translating them into actionable design strategies and visual boards with charts, inspirations, and key takeaways;
Think beyond just design — you’re deeply in tune with product strategy and business goals and excel at identifying potential challenges early and addressing them before they become issues;
Have a proven track record of taking ownership of projects from ideation through to launch;
Possess strong verbal and written communication skills in English, making it easy to collaborate with global teams.
How we work
We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.
If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.
Benefits
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.