We build text-based products

LiveChatChatBotHelpDeskKnowledgeBaseOpenWidget

Senior Web Developer

Do you share our vision that the best conditions for a programmer's development are an experienced team, great freedom in making decisions, and a large number of application users? Then you might love the challenge we offer!

We are continually looking for new ways to achieve our goals. If having a direct impact on a product that matters is something that suits you well, we can’t wait to hear your ideas!

Your Team

The LiveChat Marketing Team is a multidisciplinary crew of designers, content writers, developers, video and motion experts, and analytic minds. We’re responsible for the mechanics behind LiveChat’s marketing funnel: our product websites, landing pages, email newsletters, lead generation tools, analytics, CRO, and A/B testing, etc. 

Our work happens in eight-week cycles. Every two months, we prioritize our tasks and pick objectives for the next iteration. We strive to shape our tasks before assigning them to avoid surprises. Marketing has to be agile, though. Sometimes, unforeseen issues arise, but we try to account for them during planning.

Tech Stack

Regarding our tech stack, we use Hugo, Less, Stimulus.js, an internal design system inspired by TailwindCSS, GSAP, Netlify, NetlifyCMS, WordPress, and occasionally Vue and React. However, keep in mind that we are a small team that maintains an approach to picking the best tools for the job. Therefore, we value knowledge of general programming patterns more than one’s tool mastery.

We use ClickUp to track our tasks, Slack to communicate, Confluence for our long memory, and Figma as a place where the design happens and is handed off to devs. Github is the home for our code and code reviews.

Things you’ll do on a day-to-day basis:

  • Develop stellar product and landing pages. You’ll be paired with a product marketing manager, designer, and content writer to delight our visitors and raise the bar for SaaS websites.

  • Migrate website sections or complete websites to a new design and Jamstack architecture.

  • Create complete mini tools that promote our products in a non-direct way. Examples include the Typing Speed Test, Privacy Policy Generator, and Customer Service Report. Those are often self-contained, small apps and we reach for a frontend framework (React / Vue) to implement them.

  • Fix bugs (and introduce new ones along the way).

  • Improve the overall code quality and development process. This can range from tweaking our webpack config to visual regression tests introduction. Anything that will allow us to work better (faster, stronger…).

  • Implement analytics events and measure conversion. Conduct A/B tests.

  • Track, analyze, and fix performance issues on our websites. Uncompressed image? Blocking script? Unused code? You’ll get them all.

  • Assist our SEO specialist with optimizing our websites to rank higher in search results. That can be an implementation of a self-canonical meta tag or the introduction of a new structured data schema.

  • Review the code of other team members. Share knowledge, and help them grow.

  • Provide honest feedback on project ideas, and discover potential challenges during the planning process.

You might be a good fit for this role if:

  • You love the web: HTML, CSS, and JavaScript are more than just technologies for you. You treat them as tools to express yourself, achieve business goals, and create value for others.

  • You have solid experience in building complex web properties.

  • You know the differences between web apps and websites, and their technical implications.

  • You stay up to date with new Web APIs and platform improvements.

  • You have excellent communication skills. You can speak both computer and human languages. Even if it takes some preparation, you can express your ideas, concerns, and ongoing project updates in a clear, respectful, and relevant way to others. That includes your non-technical colleagues.

  • You have an eye for great design. You are an engineer at heart, but you can appreciate visual works.

  • You are results-oriented.

  • You love learning and trying new things. You have strong opinions but they’re loosely held.

  • You have a good understanding of the SaaS business model and related concepts like churn, retention, and so on.


How we work

We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.

If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.

Benefits

We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

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