The Text Blog
Discover strategies for using automation and AI agents to reshape customer service, sales, and marketing.
Discover strategies for using automation and AI agents to reshape customer service, sales, and marketing.
Explore the key differences between chatbots and conversational AI. Discover insights to enhance your understanding and make informed choices.
Feb 10, 2026AI agents are more than chatbots. Learn what they are, how they work, and why companies are using them now.
Feb 2, 2026Discover the top AI agents transforming customer support in 2026. Find the right solution for your business and enhance your customer experience
Jan 28, 2026Enhance your support strategy with an AI knowledge base. Discover practical steps to streamline operations and improve customer satisfaction.
Jan 22, 2026Need the perfect Easter message? Browse 100+ original wishes — from funny one-liners and heartfelt blessings to professional greetings — all ready to copy and send.
Apr 3, 2026Discover effective customer support solutions with the best Gladly alternatives. Explore options to enhance your service experience
Feb 13, 2026Discover the key customer service skills that create exceptional client experiences. Enhance your approach today.
Feb 12, 2026Explore the various types of communication and their effects on relationships and workplaces. Gain insights to enhance your communication skills.
Feb 4, 2026iGaming affiliate marketing goes beyond player acquisition. Learn how promoting customer service tools earns recurring income.
Apr 17, 2026Most igaming reseller programs pay you for traffic. These pay you for something that lasts, and one of them is built for igaming customer service.
Apr 16, 2026Spencer Scott acquired Median, rebuilt it on Text Platform, and is chasing 10x revenue. Here's the playbook that's making it happen.
Apr 15, 2026Two developers. One platform. A full-time SaaS business — see how LiveChat Integrations made it happen with Text.
Apr 15, 2026Discover the top lead generation software of 2026, featuring key functionalities and expert insights. Boost your marketing strategy!
Feb 6, 2026Discover effective marketing automation strategies to boost engagement in 2026. Learn practical tips to enhance your campaigns and drive results.
Jan 23, 2026Develop a winning go-to-market strategy with essential steps and best practices. Learn how to navigate challenges and drive success
Jan 16, 2026Discover effective strategies to enhance customer satisfaction with these 10 practical tips. Boost loyalty and improve your service.
Jan 1, 2026March brought the biggest AI agent upgrade in Text App's history.
Apr 6, 2026AI reply suggestions arrive in Tickets, Workflows can now talk to any external system, live cart data gives agents commercial context in real time, and Teams management is now native to Text App.
Mar 2, 2026This month: your AI agent learns to greet every visitor personally, e-commerce data shows up where agents actually need it, and the chat widget gets the space it's been missing.
Feb 1, 2026This month: the widget gets bigger and smarter, your AI agent starts tracking sales, and language barriers get a lot smaller. December closes out the quarter with changes your customers will notice the moment they visit your site.
Jan 1, 2026Discover the top lead generation software of 2026, featuring key functionalities and expert insights. Boost your marketing strategy!
Feb 6, 2026Discover top Groove alternatives to boost your sales engagement in 2025. Explore effective tools that enhance your outreach.
Jan 27, 2026Develop a winning go-to-market strategy with essential steps and best practices. Learn how to navigate challenges and drive success
Jan 16, 2026Discover how AI bots can enhance business efficiency and elevate customer experience. Learn their key benefits and improve your strategy today!
Jan 9, 2026
