Reply faster without thinking twice
Every agent gets help responding with confidence of a pro. AI Live Chat surfaces real-time insights from your own knowledge base, ready before they need to ask.
Text features Live Chat
Turn every chat into a deal.
AI Live Chat answers instantly, flags your team when it matters, and moves hesitation to a purchase decision.
$1.5M
Revenue in last 6 months
+25%
Average order value
+30%
Sales growth
30,000+ teams already turning conversations into revenue
Your support team is your best closer.
Your team talks to more customers than anyone else in the business. AI Live Chat makes sure none of those conversations leave money on the table.
Text turns chats into revenue:
-
Know who is on your site before they say a word. See who's on your site in real time, what they're browsing, and who's close to buying.
-
Before they leave without buying, AI Agent steps in to start a conversation about the exact product they're looking at.
-
AI Agent recommends, qualifies, and closes on its own. When it needs a human, your team picks up with the full picture already in front of them.
-
Dollars. Leads. Customers who came back. You see exactly what your conversations generated, not just how many there were.
5x more sales thanks to AI Live Chat
Hesitant customers get the nudge they need. Real-time conversations close buyers who would've left.
73% of routine questions resolved before your team touches them
Your team's attention goes to conversations worth having. The repetitive stuff handles itself.
Every channel your customers use
Website chat, email, messaging apps — all in one place, no jumping between tools.
Your team and AI, each where they're strongest
AI handles the volume. Your team steps in where a human makes the difference. Neither gets in the other's way.
5x more sales thanksto AI Live Chat
Hesitant customers get the nudge they need. Real-time
conversations close buyers who would've left.
73% of routine questionsresolved before yourteam touches them
Your team's attention goes to conversations worth
having. The repetitive stuff handles itself.
Every channel yourcustomers use
Website chat, email, messaging apps — all in one
place, no jumping between tools.
Your team and AI, eachwhere they're strongest
AI handles the volume. Your team steps in where a human
makes the difference. Neither gets in the other's way.
Turn a good team into a great one.
Your agents are already handling hundreds of conversations a week. Get them closing more of them.
-
-
Get answers without leaving the chat
Context-aware replies are drafted before your agent starts typing. They pick, adjust, send. Fewer errors, faster closes.
-
Ready from the first message
Get every agent performing like a veteran from day one. Product specs, return policies, upsell suggestions pulled from your knowledge base the moment the chat starts.
-
Keep the archive clean without lifting a finger
AI tags conversations based on content. Reports stay accurate. Zero manual categorization.
-
Know the customer before you type a word
Name, browsing history, past chats, last orders. All in the sidebar before your agent types a word. Context turns an average reply into a perfect recommendation.
-
Always sound polished
Grammar, tone, and clarity fixed before the message goes out. Consistent across every agent, every shift.
-
Hand offs with context
Any chat condensed into a few lines. The agent can quickly pick up where it left off. No need to scroll through 40 lines.
-
Start off on the right foot
Chats open based on visitor behavior. Time on page, product comparisons...your agent already knows why they're there.
-
Automate the routine
Route chats, push leads to your CRM, follow up after bad ratings. Set it once. No coding, no manual steps.
-
Reply faster without thinking twice
Every agent gets help responding with confidence of a pro. AI Live Chat surfaces real-time insights from your own knowledge base, ready before they need to ask.
-
Get answers without leaving the chat
Context-aware replies are drafted before your agent starts typing. They pick, adjust, send. Fewer errors, faster closes.
-
Ready from the first message
Get every agent performing like a veteran from day one. Product specs, return policies, upsell suggestions pulled from your knowledge base the moment the chat starts.
-
Keep the archive clean without lifting a finger
AI tags conversations based on content. Reports stay accurate. Zero manual categorization.
-
Know the customer before you type a word
Name, browsing history, past chats, last orders. All in the sidebar before your agent types a word. Context turns an average reply into a perfect recommendation.
-
Always sound polished
Grammar, tone, and clarity fixed before the message goes out. Consistent across every agent, every shift.
-
Hand offs with context
Any chat condensed into a few lines. The agent can quickly pick up where it left off. No need to scroll through 40 lines.
-
Start off on the right foot
Chats open based on visitor behavior. Time on page, product comparisons...your agent already knows why they're there.
-
Automate the routine
Route chats, push leads to your CRM, follow up after bad ratings. Set it once. No coding, no manual steps.
We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.
We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.
Customer service AI agent that sells, not just solves.
Text AI Agents partner with your team to lift the metrics that matter, going well beyond queue relief.
-
Your team stays in the loop
Step into any conversation. Approve behaviors before they go live. AI handles the volume. Your team handles the moments that need a human.
-
73% of support cases resolved instantly
Support questions handled automatically. Your team's attention goes to the conversations that actually need them.
-
Know exactly what it's earning you
Revenue influenced, carts recovered, chats converted. You'll know what's working before you even think to ask.
-
You set the rules. AI plays by them.
Define your knowledge sources, escalation paths, and response boundaries. Every interaction stays within the lines you drew.
-
Your team stays in the loop
Step into any conversation. Approve behaviors before they go live. AI handles the volume. Your team handles the moments that need a human.
-
73% of support cases resolved instantly
Support questions handled automatically. Your team's attention goes to the conversations that actually need them.
-
Know exactly what it's earning you
Revenue influenced, carts recovered, chats converted. You'll know what's working before you even think to ask.
-
You set the rules. AI plays by them.
Define your knowledge sources, escalation paths, and response boundaries. Every interaction stays within the lines you drew.
Walk into the next budget meeting with a number.
Most customer support platforms tell you how fast you replied. Text tells you how much your team earned.
Set up in minutes. Selling by the end of the day.
Fast, on-brand conversations from day one. Enterprise infrastructure that doesn't take months to prove its worth.
-
Website widget
Branded, fast, installs in minutes. HTML snippet, React, Vue, Angular, WordPress, GTM, Shopify one-click. If it's slow or ugly, nothing else matters. This one loads fast and looks native.
-
Every channel, one inbox
Website widget, email, Facebook Messenger, Twilio SMS. All feeding one inbox. A conversation that starts on Messenger and continues over email shows as one thread. No tool-switching. No "can you repeat that?"
-
Chat page
A hosted chat URL — no website embed needed. Share in emails, social bios, QR codes, receipts. Customer clicks the link, an agent (or AI Agent, if after-hours) picks up.
-
Real-time visitor monitoring
See every visitor on your site right now. Pages viewed, time on site, location, device, referrer, visit history. Combined with campaigns, your team can be proactive, not reactive. Revenue opportunity lives here.
Set up in minutes. Selling by the end of the day.
Fast, on-brand conversations from day one. Enterprise infrastructure that doesn't take months to prove its worth.
Create your AI Agent nowCreate your AI Agent nowCreate your AI Agent nowSee your first buying signal todayWebsite widget
Branded, fast, installs in minutes. HTML snippet, React, Vue, Angular, WordPress, GTM, Shopify one-click. If it's slow or ugly, nothing else matters. This one loads fast and looks native.
Every channel, one inbox
Website widget, email, Facebook Messenger, Twilio SMS. All feeding one inbox. A conversation that starts on Messenger and continues over email shows as one thread. No tool-switching. No "can you repeat that?"
Chat page
A hosted chat URL — no website embed needed. Share in emails, social bios, QR codes, receipts. Customer clicks the link, an agent (or AI Agent, if after-hours) picks up.
Real-time visitor monitoring
See every visitor on your site right now. Pages viewed, time on site, location, device, referrer, visit history. Combined with campaigns, your team can be proactive, not reactive. Revenue opportunity lives here.
Where your support team and AI turn chats into revenue.
Not just a place to handle tickets. A revenue engine your whole team runs together.Not just a place to handle tickets. A revenue engine your whole team runs together.
-
Help desk
-
Live chat
-
AI-assisted inbox
-
Native AI Agent
-
Workflows
-
Multichannel messaging
-
Real-time monitoring and reporting
-
Apps and integrations
-
Help desk
-
Live chat
-
AI-assisted inbox
-
Native AI Agent
-
Workflows
-
Multichannel messaging
-
Real-time monitoring and reporting
-
Apps and integrations
- Transparent pricing
Enterprise-grade security & compliance
CCPA
WCAG 2.2
SOC2
GDPR
PCI DSS - SAQ A
BBB Accredited Business
Data Privacy Framework
They've done this before. They'll help get you there faster.
They've done this before. They'll help get you there faster.
Your team is already in the conversation. Now give them the tools to close it.
Free for 14 days · No credit card required
Frequently asked questions
Can AI Live Chat help my team sell more?
That's what it's built for. Text detects buying intent in real time. A visitor comparing products, lingering on a pricing page, returning for the third time. Your team gets the signal to step in at the right moment. The conversation moves from answering a question to closing a sale. You see the revenue it produced, not just the tickets it resolved.How does Text AI Live Chat work for ecommerce?
Text is built for ecommerce teams. Your agents and AI can recommend products based on what a visitor is browsing, nudge hesitant buyers before they abandon a cart, answer sizing or shipping questions that block checkout, and suggest add-ons after a purchase. Sephora saw a 25% lift in average order value. Wembley generated $1.5M in revenue in six months.What AI features does Text offer for human agents?
Reply suggestions, Copilot, refine, chat summaries, and auto-tagging. These features run alongside your human agents in every conversation. They draft replies, surface product knowledge, polish messages, and keep handoffs seamless. Your team gets an AI-powered live chat support without losing control of the conversation.How does AI Live Chat support my agents?
AI handles the volume: routine questions, after-hours coverage, overflow during spikes. Your human agents handle the moments that need judgment, trust, or a personal touch. When AI hands off a conversation, the next agent gets full context in a few lines. No scrolling. No 'can you repeat that?' Your team can step into any AI conversation, guide how it responds, and approve behaviors before they go live.How is Text AI Live Chat different from a regular Live Chat tool?
Most Live Chat tools measure success in response time and tickets closed. Text measures it in revenue generated. The dashboard looks different. The reports look different. The entire product is built around one question most chat tools never ask: did this conversation make money? And unlike standalone Live Chat software, Text brings Live Chat, helpdesk, and AI into one workspace, so your team doesn't juggle three tools to handle one customer.
What channels does AI Live Chat support?
Website widget, email, Facebook Messenger, and SMS, all feeding one inbox. A conversation that starts on Messenger and continues over email shows as one thread. Your team works every channel without switching tools, and customers never have to repeat themselves. The widget installs with an HTML snippet, or one click on Shopify, WordPress, and GTM.How quickly can I set up AI Live Chat?
Minutes. Drop the widget on your site, point the AI at your knowledge base, and your team is live. One-click installs for Shopify, WordPress, and GTM. Most teams are having real conversations the same day they sign up.Is Text more than just Live Chat?
Yes. Text is an all-in-one customer service workspace. AI Live Chat, helpdesk, AI agent, multichannel inbox, real-time monitoring, and revenue reporting, all in one platform. Your team doesn't need separate tools for chat, tickets, and automation. Everything runs from one place.What security standards does Text support?
Yes. Text is built for teams that need enterprise-grade infrastructure. SOC 2 compliance, GDPR readiness, and data handling standards that meet the bar for regulated industries. Security details are available on request.What can I measure with AI Live Chat that I can't with other tools?
Revenue. Most platforms report response time and resolution rate. Text reports revenue closed, carts recovered, leads captured, and conversations converted, all in real time. You see exactly which conversations produced money, which agents drove the most revenue, and what your service operation is worth to the business.