The Text Blog

Customer Service

Customer service lessons from the frontlines of AI-driven support.

10 Ways to Celebrate Customer Service Week [2025]

Discover effective strategies to empower your team during Customer Service Week. Boost morale and performance now.

Oct 20, 2025

How to Improve Customer Service to Boost Customer Satisfaction

Discover key strategies to enhance customer service effectively and build stronger relationships. Read the article to elevate your service game today!

Oct 16, 2025

The Future of AI in Customer Support: Trends for 2025 & beyond

Explore emerging trends in AI-driven customer support and discover actionable insights to enhance your service strategy.

Oct 8, 2025

What is Bad Customer Service? Examples of Poor Support

Discover real-life bad customer service examples and learn how to turn pitfalls into opportunities for improvement.

Oct 2, 2025

The Importance of Customer Service: Key Benefits for Businesses

Discover key benefits of exceptional customer service and how it can elevate your business.

Sep 26, 2025

How to Deal with Angry Customers: Discover Strategies for Success

Learn how to effectively manage angry customers with our practical strategies that turn conflict into constructive dialogue. Read now!

Sep 25, 2025

Best Customer Service Tips to Keep Customers Coming Back

Discover essential tips to enhance your customer service and boost client satisfaction. Learn practical strategies to elevate your support today!

Sep 24, 2025

Customer Service Email Templates that Save Time and Build Trust

Create faster, consistent support with customer service email templates. Reuse approved replies, keep emails on-brand, and track results in Text App.

Sep 22, 2025

How AI is Reshaping Customer Experience in 2025

See how AI is reshaping customer experience. From instant answers to omnichannel support, learn how Text App makes AI CX real.

Sep 19, 2025

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