![How to Implement Automated Text-Based Customer Support Effectively](/success/text-based-customer-support_339427561189924498_huddf5ad49e0d730c7210cbb7cb23b32d7_0_380x380_fill_q75_box_smart1.jpg)
How to Implement Automated Text-Based Customer Support Effectively
Imagine you're running an e-commerce store. It's midnight, and a customer from the other side of the globe is trying to place an order but encounters a payment issue. In the pre-automated support era, they would have had to wait for business hours for a response. Now,... read more