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Do you want to learn new things about text technologies? You’re in the right place!
Research shows that 60% of customers change brands because of poor contact center experience. That’s why your contact center performance needs to be impeccable if you want to surpass customer expectations and inspire customer loyalty. Adopting new-age technology like natural... read more
8 minutes
Jan 22, 2024
In an increasingly interconnected world, language detection tools are rising to prominence and becoming an essential asset in the global marketplace. Companies are constantly expanding their reach and catering to a diverse customer base. In the process, they need efficient and... read more
8 minutes
Jan 16, 2024
Every human activity generates data. Despite the differences in complexity, a slip of paper containing a restaurant order and a detailed form containing the results of a medical test have one thing in common: they both contain valuable text data. For businesses, success lies in... read more
8 minutes
Jan 11, 2024
Companies increasingly rely on messaging APIs to automate text communications to streamline customer interactions. However, ensuring the security and privacy of this sensitive data exchanged through these channels while maintaining convenience and efficiency remains a significant... read more
9 minutes
Jan 9, 2024
Handling complex data can be a daunting task. For unstructured data, the demand can be higher for several reasons, such as noise in data, changing trends, and the ambiguity of the language. However, you need to understand data models to make informed decisions about your... read more
7 minutes
Jan 5, 2024
We live in a technology-driven world where the amount of information we consume and create daily is nothing short of astounding. In this fast-paced setting, productivity is key for business leaders to stay competitive. Likewise, professionals require efficient workflows that can... read more
9 minutes
Jan 4, 2024
Text summarization helps generate a summary of customer feedback or reviews about different products. It's not solely focused on customer service but helps in that department. By using natural language processing (NLP) techniques, businesses can quickly identify the most... read more
6 minutes
Dec 29, 2023
Have you ever got a random email with bright-colored text moving like a wave or dancing? That's text animation, and you can make it move out of order, side to side, or up and down. You're not limited to one font or color, so you can match it to your brand's... read more
9 minutes
Dec 22, 2023
Have you heard about text data? Are you concerned about its relevance to your business? Do you think it’s impossible to democratize text analytics because you lack technical expertise? Are you a small business that wants to grow using user-friendly tools? Then, this article is... read more
8 minutes
Dec 18, 2023
You're reading this article for one reason. You're curious about the advancements in text-to-speech (TTS) technology. Another reason is that you want to explore ways TTS can upscale your business. Oops! Did I mention two reasons? Well, there you have it! In any case,... read more
8 minutes
Dec 15, 2023
A major problem several companies experience is the processing of raw relevant data. No doubt, top companies do not joke with their data analysis. Their data points to their start and helps them to monitor their journey to success. At the start, data processing could seem to be... read more
7 minutes
Dec 11, 2023
Do you know how your customers feel about your service/product? If not, you won’t meet their expectations or retain them for the long term. Luckily for you, customer sentiment analysis can help you track customer sentiment about, well, customer feedback. You can make informed... read more
8 minutes
Dec 8, 2023
Have you ever talked about having a bad day, and no one listens? They say something like "That's rough" or nod while mindlessly scrolling through their phone. It doesn't make you feel understood. You may feel upset or angry. It can make you stop talking when... read more
8 minutes
Dec 1, 2023
Language detection, often called language identification, is a critical process in discerning the language used in a given text. This capability is fundamental in various applications, including natural language processing, translation services, content filtering, and customer... read more
Imagine a situation where your employee notices that your website went down during the weekend. However, instead of tagging the dev team on Slack, they sent them an email, which went unnoticed for a long time. This is just one of the scenarios you can avoid with an effective... read more
10 minutes
Nov 24, 2023
