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Captivating Audiences: An Introduction to Text Animation

Have you ever got a random email with bright-colored text moving like a wave or dancing? That's text animation, and you can make it move out of order, side to side, or up and down. You're not limited to one font or color, so you can match it to your brand's... read more

Contributing Author
9 minutes
Dec 22, 2023

How Text Analytics Tools Can Empower Your Business

Have you heard about text data? Are you concerned about its relevance to your business? Do you think it’s impossible to democratize text analytics because you lack technical expertise? Are you a small business that wants to grow using user-friendly tools? Then, this article is... read more

Contributing Author
8 minutes
Dec 18, 2023

From Text to Voice: Advancements in Text-to-Speech Technology

You're reading this article for one reason. You're curious about the advancements in text-to-speech (TTS) technology. Another reason is that you want to explore ways TTS can upscale your business. Oops! Did I mention two reasons? Well, there you have it! In any case,... read more

Contributing Author
8 minutes
Dec 15, 2023

Text Mining for Customer Sentiment Analysis: Uncovering Consumer Voice

Do you know how your customers feel about your service/product? If not, you won’t meet their expectations or retain them for the long term. Luckily for you, customer sentiment analysis can help you track customer sentiment about, well, customer feedback. You can make informed... read more

Contributing Author
8 minutes
Dec 8, 2023

Text Analytics in Customer Service: The Way Businesses Engage with Customers

Have you ever talked about having a bad day, and no one listens? They say something like "That's rough" or nod while mindlessly scrolling through their phone. It doesn't make you feel understood. You may feel upset or angry. It can make you stop talking when... read more

Contributing Author
8 minutes
Dec 1, 2023

Unlocking Language Detection: Techniques and Challenges

Language detection, often called language identification, is a critical process in discerning the language used in a given text. This capability is fundamental in various applications, including natural language processing, translation services, content filtering, and customer... read more

17 minutes
Nov 29, 2023

Creating Effective Communication Strategies – Mistakes, Tips, and Best Practices

Imagine a situation where your employee notices that your website went down during the weekend. However, instead of tagging the dev team on Slack, they sent them an email, which went unnoticed for a long time. This is just one of the scenarios you can avoid with an effective... read more

Contributing Author
10 minutes
Nov 24, 2023

Improve Communication Skills for Customer Service

You can upgrade your good customer service to great by speeding up your support. After all, fast communication is one of the most important customer service skills. It’s all about scale. Once you get everything right when talking to one customer, it’s time to do it with six other... read more

13 minutes
Nov 15, 2023

How to Exceed Customer Expectations using SaaS Tools

Customer experience has evolved into a strong differentiator among businesses of all kinds and functions of today’s age. According to research conducted by Walker Information, customer experience will overshadow price and product as the primary brand differentiator by the year... read more

Contributing Author
7 minutes
Nov 12, 2023

How to Successfully Get Started with Email Marketing

Do you remember the time when your parents were checking their mailbox and after opening it - they were flooded with leaflets and advertisements? Same thing happens today in the viral world. We’re swamped in advertisements! You open your Facebook account and see two or three... read more

7 minutes
Nov 9, 2023

Domain-Specific Text Clustering: Challenges and Solutions

In the realms of data science and machine learning, the technique of text clustering has become indispensable. What is its purpose, and why is it especially crucial in specific fields? This article explores the application of text clustering, examining its fundamental uses, its... read more

13 minutes
Nov 3, 2023